Over the summer we have become aware of problems with footnoting styles – styles most commonly used in the History Faculty – in New RefWorks Write’n’Cite (Windows) and Citation Manager (Mac). Legacy RefWorks users should not be affected.
RefWorks Write N Cite plug in for all versions of Word for Windows (plus versions of Word for Mac prior to 2016)
There was a bug which caused Word to crash when you used RefWorks to insert a footnote containing a URL which has now been fixed. RefWorks users will need to download a new version of ‘Write N Cite’ to apply the fix. To do this log into RefWorks on the web and choose Tools / Cites in Word and then choose the correct plug in for Word. You may already have been prompted to do this when you opened Word. You must update to the newest versions of Write N Cite to avoid problems.
RefWorks Citation Manager for Word for Mac 2016/2017
Those using Word for Mac 2016/17 need to use the RefWorks Citation Manager instead of RefWorks Write N Cite. Unfortunately, the Citation Manager sometimes inserts bit of code into footnote citations. This seems to affect citations such as book chapters where the footnote points to a source within another source (e.g. Jones ‘book chapter’ in Smith, Book Title….). At the point where the ‘in’ occurs the code < BR > is inserted. This makes the citation manager difficult for footnote users who are citing lots of book chapters. The problem does not affect author-date style citations. If you are encountering this problem, but want to continue to use RefWorks, when you have finished their document you should choose “remove field codes”. This permanently divorces the document from Refworks and they will then be able to manually delete the < BR > from citations. However, once you have removed field codes you will not be able to add more citations to the document or use any other Refworks functions within it. It is therefore advisable to save a new version of the document before removing field codes in case you subsequently want to add or edit citations. Removing field codes should be the last thing you do before finishing a document.
Users who have Word for Windows should use Write N Cite in preference to Citation Manager. Mac users with Word 2016 or 17 will need to use Citation Manager.
We are continuing to work with RefWorks to find solutions to these issues as a matter of priority, and hope that a solution will be available soon. If you are experiencing any difficulties, please email the Reference Management Team at firstname.lastname@example.org
Information on RefWorks can be found on the Reference Management LibGuide