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Behind the Scenes: Shadowing and Hosting between a Bodleian Library and a College Library

This year, many Graduate Library Trainees expressed an interest in shadowing a fellow trainee from another Oxford library. Colleagues from Bodleian Staff Development worked to facilitate this and fortunately Leanne and I were able to spend an afternoon at one another’s workplace. Leanne is the Graduate Library Trainee at Christ Church (ChCh), one of Oxford University’s largest colleges, while I’m the trainee at the Radcliffe Camera, home to the Bodleian’s History Faculty Library (HFL).

Christ Church’s Main Library Building

View of the Radcliffe Camera from the University Church

The nature of each traineeship can vary considerably depending on the remit of the library, its size and the nature of its collections. These differences are magnified when the logistical and operational nuances distinct to each library are accounted for. Shadowing at another library provides an opportunity to experience these differences in context, to consider some of the factors impacting other library services and to critically reflect on the practices of the libraries we normally work in.

After our afternoons of shadowing were over, we decided to write a joint blog post to recount our experiences, using a Q and A as the basis for encapsulating our opinions. Suffice to say we had fun!

Christ Church Library and Bodleian Library Stamps next to each other in the same book.

Why did you want to shadow at the library you chose?

Ross Jones, History Faculty LibraryHaving spent the majority of my time working and studying in the Bodleian Libraries, I welcomed the opportunity to experience the day to day goings-on of a college library; I wanted to learn about the parameters a college library was expected to operate within and how this might affect the services they are able to provide. Given the familial nature of a college environment, I was also eager to discover what kind of learning cultures a more insular and exclusive library service helps to inspire.

Leanne Grainger, Christ Church Library: As a trainee in a college library I was keen to shadow a trainee within the Bodleian Libraries to find out how the experience differs in a larger library team as well as within the larger Bodleian Libraries’ structure.

What were your first impressions of the library?

Ross says: Friendly and ambitious. Oxford is saturated with historic buildings and architecture of seemingly every kind. This has led me, albeit guiltily, to become a tad indifferent to the awesome facades boasted by the libraries of many of the older Oxford colleges. To me, the most impressive feature of a library is the service it provides and I was struck first and foremost by the welcoming personalities of Christ Church’s library staff and the grand designs they had for improving their service.

Leanne says: Grand. Iconic. Busy – especially considering it was vacation! The History Faculty Library  is currently situated in the Radcliffe Camera, a well-known landmark in Oxford, which is beautiful both inside and out. Even though I was shadowing Ross during the vacation it seemed pretty busy and I imagine it is an extremely popular study space within Oxford.

The Lower Camera Reading Room at the HFL.

What did you find to be different in comparison to your own library?

Ross says: The book-request service. Having secured a generous budget for purchasing, one of Christ Church College Library’s many strengths is its ability to provide students a significant stake in its Collection Development Policy by allowing them, in a sense, to build a reader-curated collection. If a student needs it and the library doesn’t have it, you can be sure a copy will be bought (within reason of course!). I was amazed to learn that the record time for fulfilling a request was just a matter of hours, with staff going above and beyond to deliver the requested item to the reader at their desk.

Leanne says: That anyone with a reader’s card can use the library!  It has a diverse range of readers to cater for, and even has a section of the library that is a laptop free zone for readers to use to get away from the noise of keyboard tapping! As a college, the library is predominantly only for our own students and has no where near as many readers. With a larger team at the HFL, Ross covers the front desk on a rota, usually about 3 hours a day, which is quite a lot less than the half day if not the whole day I usually work at the front desk!  A bigger team also seemed to mean that everybody has particular roles and responsibilities, whereas I find I get to do a bit of everything. The HFL also seemed to not be as involved in acquisitions and cataloguing as at ChCh, as these are done centrally within Bodleian Libraries.

What did you find to be the same in comparison to your own library?

Ross says: The day to day challenges of working in an 18th century building. Where spiral staircases and galleries abound there will invariably be a multitude of issues with running a modern library service. Facilitating access for mobility-impaired readers, shelving in precarious positions and struggling with antique furniture and fixtures were all too familiar aspects of library work at Christ Church.

The spiral staircase in the East Library at Christ Church

Leanne says: I feel like I can only think of more differences! However, it was fascinating when similarities popped up. Redirecting tourists at the front desk, rather packed lost property shelves and a Library of Congress classification system were all very familiar! A lot of the routine tasks such as the processing of books felt similar too. The book covering in particular, with book sleeves for dust covers and lamination of paperbacks (but I’d highly recommend commando covers!).

What aspects of shadowing did you enjoy?

Ross says: The variety of environments. With Christ Church boasting an upper and lower library, a separate 24-hour Law library, the Allestree Library, a variety of rare book rooms and an archive room hidden away at the top of a tower, it’s a wonder Leanne and the rest of the team manage to keep on top of it all! With everything as spaced out as it is, I imagine resources are stretched pretty thin at times, but having a backstage pass to it all for the day made for a truly enchanting experience.

Christ Church’s Upper Library as viewed from the Gallery

Leanne says: I really enjoyed exploring the space and learning about the HFL being a library within a library – the HFL doesn’t own the space it’s in, the Bodleian does! This has drawbacks in terms of having space to expand into, which is a huge issue even for libraries with their own space. There is overlapping of the HFL collections and the Bodleian Library collections in the Gladstone Link, which is underneath the Radcliffe Camera and between the two libraries, which was interesting to get my head around! I enjoyed getting to be a part of the daily delivery of books from the off-site store at Swindon, there are some interesting things that get delivered. I also like that I was able to process a new book that now has its shelfmark written inside in my handwriting.

Overlap of collections in the Upper Camera (HFL books on the left and Bodleian books on the right) .

What benefits do you feel are unique to the trainee role of the library you visited?

Ross says: As Leanne says, working at a college library tends to involve a little bit of everything. At the History Faculty Library, where roles are more compartmentalised, my main focus is Reader Services and this means chances to work with bibliographic records are few and far between. At Christ Church, Leanne often creates and edits holdings records, which is a useful transferable skill to have when it comes to pursuing a career in libraries!

Leanne says: The trainee project that Ross has taken on this year I feel highlights a unique aspect to the HFL – that it is a subject specific library in History. Ross is looking into improving the provision and accessibility of the History set texts, which I think is a useful and transferable experience. For example, Ross has carried out a survey of the students who need to use these texts to find out more about how and if they use them. I especially feel that the most unique feature of being a trainee at the HFL is it being a library within a library. Learning to navigate the different collections of a shared library space and getting to observe and learn how those collections an d that space is managed I think will be uniquely valuable experience.

What ideas or procedures might you think about implementing in your own library after visiting?

Ross says: Minor cosmetic changes to improve the readability of shelf marks. The library staff at Christ Church have used an ongoing reclassification project as an opportunity to trial some simple and effective ideas to improve the browsing experiences of readers. In retro converting the classification sequences in the lower library to Library of Congress, staff at Christ Church have decided to print out shelf mark labels on yellow stickers rather than white ones to aid those readers with dyslexia or Irlen syndrome. They also print their labels so that the first line of each shelf mark will appear at the same height on each book spine, regardless of how many cutter numbers a shelf mark might have. This makes it easier to follow the sequence along the shelf. Every little helps!

A shelf of books with their new Library of Congress shelfmark labels at ChCh.

Leanne says: At Christ Church Library we are already looking into using the bindery where Ross sends worn books to be rebound. I talked to my Librarians about the system that Ross uses to regularly send books that are in need of TLC to the bindery and we’re now looking to adopt a similar strategy to be more efficient with our rebinding budget. Talking to Ross about his trainee project has also inspired and motivated me to look into improving the promotion and visibility of collections that are particularly important to students, including the accessibility equipment we provide.

A shelf of newly rebound books at the HFL, fresh from the bindery.

Can you describe the library you visited in one word?

Ross says: Wonderful

Leanne says: Matryoshka

Leanne Grainger, Christ Church Library

 

Hi! I’m Leanne, Christ Church Library‘s new Graduate Trainee. I have a background in Mathematics and Physics, and have moved to Oxford from Bristol where I had been a Postgraduate Researcher in Complexity Sciences. Over the past few years I had been finding that Academic research was not for me and started searching for careers I might enjoy. After doing numerous career quizzes, I found Academic Librarian and Public Librarian popping up as my top results. I have always loved books and reading, and I spent much of my childhood at my public library with my nose in a book or taking out as many books as I could! But that’s not really enough on it’s own to embark on such a career change – so I did some reading. From careers sites, job descriptions, to this very blog(!), I found myself really excited about making information accessible, maintaining the current and growing amount of information in the world and about how to approach the new challenge in the Library and Information Sector, of digital information.

The next step was to try it out and I began working as a Library Assistant at a Public Library;  Bristol Central Library. Here I fell in love with library work. I enjoyed the day-to-day tasks, I found assisting library users really rewarding and my colleagues were incredibly supportive and lovely. From there I wanted to continue to expand my experience and continue my journey to becoming an Information Professional. I am really excited and grateful to find myself working at Christ Church Library, and to be a part of the Bodleian Library Trainee Scheme which I know will do just that.

The Upper Library

Christ Church Library houses incredible Special Collections of rare books and manuscripts in its Upper Library. These collections are often consulted by Researchers from outside Oxford as well as within. The space itself is beautiful and still remains breathtaking to me. I have been awestruck to have come across first editions of Darwin’s Origin of Species, Newton’s Principia and Alice in Wonderland signed by Lewis Carroll (Charles Dodgson) himself, Queen Elizabeth I’s personal velvet covered Bible, a tiny 11th century manuscript Book of Psalms designed to be worn on a belt, and my absolute favourite – a pop-up human anatomy book from 1660! I’ll have the opportunity to work on a project involving the Special Collections over the coming year and I am interested to see what I’ll uncover!

View from my staff desk in the East Library

My time so far at the library has been fantastic and I felt a part of the team right away. It has included a big summer book move where we moved every single book in the modern collection (a very good way to get to know the books!), processing interesting new and donated books which are constantly arriving, and now that the students are back it’s gotten even busier and I have been making up welcome packs and showing them the library ropes. I’m really looking forward to the rest of the year, and I’ll be sure to add updates here as new and exciting things continue to happen at the library!