Category Archives: Stack Request Delays

Downtime for Closed Stack Requests: 8th and 9th December

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Illustrations of a red van on a road with 3 books coming out of the back.

An essential system upgrade will be taking place on the 8th and 9th December, resulting in no deliveries from the Closed Stack during this period.

The last delivery of material will arrive in the afternoon of Wednesday 7th December. The deadline for placing requests for this delivery on SOLO is 10am on Wednesday 7th December.

Deliveries will then recommence on Monday 12th December.

Stack requests can still be requested on SOLO during the downtime, there will just be a delay in them being processed and delivered.

We thank you for your patience whilst this vital work takes place.

 

No Stack Request deliveries until Mon 5th March due to adverse weather conditions

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Due to the adverse weather conditions, there will be no further deliveries of items requested from the Closed Stacks until Monday morning (5th March). This is due to unsafe travel conditions between Oxford and Swindon (where the Book Storage Facility is located)

Readers can expect their requested closed stack material to begin arriving with us from Monday onwards.

Once the requested item arrives at the SSL, you will receive an automatic email to let you know. Please don’t hesitate to contact us if you have any further queries.

We are very sorry for any inconvenience this delay may cause.