Tag Archives: Coaching skills

July 2018 – a summer selection of research on mentoring, coaching and talent

Talent management

Why do some job adverts put women off applying?
Interesting article by   on the BBC  Business website

Developing nursing leadership talent – views from the NHS nursing leadership for South East England
Journal of Nursing Management.  (2018)  (In Press)
Cabral A,  Oram C and Allum S

Managing talent in the NHS: supporting all staff to fulfil their potential
Martin Hancock, May 2018
Excerpt “The NHS Leadership Academy is setting out to deliver a change to the way talent management is approached and practiced within the NHS in England. The foundations have been laid through the creation of the national improvement and leadership development framework Developing People: Improving Care (DP:IC) – Martin Hancock discusses what’s happened since it was published, and what needs to happen next.”

Martin Hancock also says there is “preparatory work to establish an NHS high potential scheme and to understand what infrastructure, data and technology needs we will have in order to deliver an effective approach to talent management.”

“For those embarking on their NHS leadership journey, we’re also doubling the size of the next NHS Graduate Management Training Scheme intake to help build a pipeline of future talent.”  See also https://www.leadershipacademy.nhs.uk/news/7th-most-popular-graduate-employer/

Start Well: Stay Well – a model to support new starters
Case study of Cambridge University Hospitals NHS Foundation Trust, presented by NHS Improvement and NHS Employers 
“My immediate team are very supportive and the senior leadership have shown an interest in me and my views.”

Windrush 70th Anniversary Commemorative Magazine 2018

Chesterfield Royal Hospital NHS Foundation Trust (Chesterfield Royal) in using new models of care to overcome workforce supply challenges
Using band 4 roles to build a team
08 / 06 / 2018

How can the NHS become a millennial friendly employer?
“With the NHS facing serious recruitment and retention problems, The BMJ hosted a round table at the Nuffield health policy summit asking how the NHS can do more to attract, enthuse, and hold onto young doctors. Gareth Iacobucci reports.”

Development of an England-wide nursing director talent pipeline
Wigens, L
Nursing Management: January 2018 – Volume 49 – Issue 1 – p 51–53 (Open Access)

Sadiq Khan launches ‘Our Time’ female talent development scheme, 15th May 2018 The scheme – Our Time: Supporting Future Leaders – aims to pair high-potential women with senior staff “champions”, both male and female, who will help them gain access to the experience, contacts and professional networks often needed to progress into leadership positions.It will go beyond traditional female talent development schemes, which Khan believed had not addressed the imbalance of power, and will provide a more structured approach towards career progression.

Director of Nursing and Midwifery Talent Scheme
Scheme information

Disability confident employers    – employers that have signed up  
04/06/2018
Many NHS Trusts  have signed up

Mentoring and Coaching

The state of play in European coaching and mentoring (Nov 2017)
This report provides an overview of the main findings from the 2017 European Coaching and Mentoring Research Project, undertaken by Jonathan Passmore and Hazel Brown, in partnership with the EMCC and the wider European coaching and mentoring industry.

Country report from above
The state of play in coaching in the United Kingdom
This report provides an overview of the UK results from The State of Play in European Coaching & Mentoring (2017) research project.

Facilitating learning in practice – Free learning from Open University   
Are you interested in mentorship or looking to develop your mentorship skills? In particular, are you involved in nurse mentorship? If so, then this free 8-week course is for you. The course explores the principles and best practices underpinning mentorship. The authors draw on their experience in nursing to help you develop your knowledge, understanding and skills of mentorship practice that can be applied to many workplace environments. For practising nurses, this course also contributes towards The Open University’s Nursing and Midwifery Council (NMC) approved Mentorship programme

Royal College of General Practitioners Innovators Mentorship Programme
Applications close: noon 30 July 2018, FAQs, Benefits

Royal College of Paediatrics and Child Health
Mentoring support – mainly an endorsement programme of non RCPCH programmes

Oxford Brookes University Coaching and Mentoring Society (OBCAMS) 
“Brings together researchers and practitioners of coaching and mentoring in order to explore evidence based practice and areas of interest to the field. OBCAMS meets monthly throughout the academic year. It provides collaboration and networking opportunities for academics and professionals from a wide spectrum of coaching and mentoring interest. We introduce a range of coaching and mentoring topics in an informal setting and stimulate lively discussions and debates. The society has approximately 80 members, comprising academics, students and practitioners from across the region.”

NHS Virtual Mentoring programme for 2018
Opportunity to train as an Organisational Development Virtual Mentor
Closed for applications for 2018, keep checking back for future application dates

Journal articles about Mentoring and Coaching

A systematic review of executive coaching outcomes: Is it the journey or the destination that matters the most?
The Leadership Quarterly
Volume 29, Issue 1, February 2018, Pages 70-88
The authors say that this is “the most extensive systematic review of executive coaching outcome studies published in peer-reviewed scholarly journals to date.” The two authors are from the Saïd Business School, University of Oxford, UK

“Leading Better Care”: An evaluation of an accelerated coaching intervention for clinical nursing leadership development

Journal of Nursing Management , early view article
116 senior clinical nurse leaders in Scotland attended one face‐to‐face induction day and received a total of 3 hours of one‐to‐one telephone coaching and two virtual peer group facilitated sessions. Evaluation used primarily qualitative descriptive methods with iterative review of emerging themes.

Capability mapping indicated self‐leadership development as the most frequently cited need. Improvements in self‐confidence, capacity for reflection and bringing whole self into the work were reported to deliver enhancement in team and service performance.

Co‐active coaching supported deep analysis by individuals. Focus on self, rather than behaviours provoked reflection on perspectives, mindsets, beliefs and approaches which can lead to more sustainable behaviour and support service change.

Career mentoring in context: A multilevel study on differentiated career mentoring and career mentoring climate
Van Vianen, A E M,  Rosenauer D,  Homan A C et al
Human Resource Management;  Vol. 57, Iss. 2, (Mar/Apr 2018): 583-599
Excerpt “This study explores how supervisor career mentoring contributes to contemporary organizational career development, which strives to foster employees’ promotability while strengthening their intention to stay. Specifically, we focus on the implications of career mentoring in team contexts. Applying a multilevel framework, we distinguish between individual‐level differentiated mentoring (i.e., an employee’s mentoring perceptions as compared to those of other team members) and group‐level career mentoring climate (i.e., the average perception across all group members). In a workplace setting, we collected data from vocational job starters (N ranged from 230 to 290) and their company supervisors (N ranged from 56 to 68). We find that career mentoring climate positively relates to promotability, more so than differentiated career mentoring. Both career mentoring climate and differentiated career mentoring are positively related to the intention to stay. At the individual level, this relationship is mediated by job satisfaction. We discuss theoretical and practical implications of differentiated and group‐level mentoring.”

Supporting nurse mentor development: An exploration of developmental constellations in nursing mentorship practice
Nurse Education in Practice, January 2018, Volume 28, Pages 66–75
Excerpt “Focus of research on newly qualified mentors and their significant supporters in mentorship learning  . Semi-structured interviews were held with three registered nurses, working in two NHS Trusts (referred to as ‘Nightingale’ and ‘Seacole’ NHS Trusts for anonymity) who had completed their mentorship preparation studies within the last 18 months. As part of the interviews, participants were asked to create hand-drawn ‘spider’ diagrams, with the mentor participant at the centre of the diagram and lines radiating out to connect with those individuals thought by the participant to be significant in their mentorship learning. The resulting star shape influenced the decision to name them constellations. The constellations were annotated with comments from participants to denote relative strength of the relationship and the attributes contributing to the relationship. The constellations presented here are based on what was drawn during the interview, augmented with what was said.”

Reducing negative affect and increasing rapport improve interracial mentorship outcomes
Leitner, JB; Ayduk, Ö et al
PLoS One; Vol. 13, Iss. 4,  (Apr 2018)
Excerpts “Results revealed that increased self-disclosure decreased negative affect and increased rapport for both mentees and mentors” and  “Findings suggest that affect and rapport are key features in facilitating positive outcomes in interracial mentoring relationships.”

Developing cultural intelligence: learning together with reciprocal mentoring
Desai S, Rao S A and Shah, J S
Human Resource Management International Digest; Vol. 26, Iss. 3, 2018
Excerpt from abstract : ” The concept presented in the paper can help organizations use their own existing resources to develop cultural intelligence company-wide, rather than choosing third-party interventions/training.”

Mentoring in Nursing: An Integrative Review of Commentaries, Editorials, and Perspectives Papers
Lin, J et al
Nurse Educator: January/February 2018 – Volume 43 – Issue 1 – p E1–E5

Mentoring Strategies to Prevent Leadership Shortfalls Among C-Suite Executives 
Thesis by Tynes, VW, , Walden University

The pivotal role of mentoring and coaching in health services
6/06/2018
David Clutterbuck is Visiting professor, Sheffield Hallam & Oxford Brookes Universities; external examiner, Ashridge coaching MBA
https://www.davidclutterbuckpartnership.com/blogs/
cites 2018, Managers can’t be great coaches all by themselves, Harvard Business Review, May-June 2018, 22-24

Coaching and mentoring as conversations about context
post by David Clutterbuck
Excerpt ” The internal context is about raising the client’s awareness of their own thinking processes, their values, aspirations, belief systems, strengths and weaknesses — and a host of other things that define who they are and their potential to become and to achieve. The external context is about how they interact with other people and the wider world – for example, who or what influences them and who or what they influence..”

Medicins sans Frontieres 
……is the first health sector organisation to achieve gold standard in the International Standards for Mentoring and Coaching Programmes

European Mentoring and Coaching Council (EMCC)
Research agenda 
Currently EMCC International Research is focused on the following main topics.
Mentoring.  Decoding the success factors and best practices of mentoring in the contemporary workplace, with focus on the effects of generational differences and the impact of new technologies. Within this area EMCC is interested in developing a review of current mentoring practices, and comparative studies too.
The coaching process.  Taking a deeper look at the specific interactions of the coaching process, and exploring the depths and different aspects of the workings of the coaching relationships. Within this area EMCC is interested in developing studies that shed light on the working mechanisms of coaching interventions or classes of coaching interventions. Besides furthering the theoretical understanding, EMCC aims to develop effective practices, theory and evidence based coaching intervention strategies.
The coaching context.  Understanding and interpreting coaching within a wider context. Examples may include the perspective of the coachee, the organizational context, or the effects of the individual differences in coaches themselves. Within this area EMCC is interested in developing a clearer understanding of the boundaries of the coaching relationship, the effect of the external factors, and through these a set of best practices to manage them in parallel with the coaching relationship itself.

International Journal of Mentoring and Coaching
Access to https://www.emccouncil.org/journal/journal_library/
Is published by Emerald Insight
Current issue Table of Contents https://www.emeraldinsight.com/toc/ijmce/7/2

Leadership

“Service integration through medical leadership in England’s NHS”,
Journal of Integrated Care, Vol. 26 Issue: 1, 2018 pp.77-86
Iliffe S and Manthorpe J (2018)
Excerpt: This paper is an exploration of “the current interest in leadership within the National Health Service (NHS), especially within medicine, as a solution to the slow rate of integration of health and social care services.”

see also  Integrated care: organisations, partnerships and systems
House of Commons Health and Social Care Committee
Seventh Report of Session 2017–19 Report.
“understanding of these changes has been hampered by poor communication”

Bridging the gap: using ‘Paired Learning’ to improve clinician/management understanding
BMJ Leader Published Online First: 24 April 2018.
Monaghan H, Swenson C, Kerins J, et al
Excerpt: ‘Bridging the gap’ between managers and clinicians, with a relational paired learning (PL) approach, has been run in NHS Lothian for 4 years (three cohorts) to positively impact the organisation and its leadership’

Building motivation to participate in a quality improvement collaborative in NHS hospital trusts in Southeast England: a qualitative participatory evaluation
April 7, 2018. BMJOpen (Open Access )
Excerpt “The evaluation has revealed facilitators and barriers to motivation categorised under two main themes: (1) inherent motivation and (2) factors that influence motivation, interorganisational and intraorganisational features as well as external factors. Facilitators included collaborative ‘champions,’ individuals who drove the quality improvement agenda at a local level, raising awareness and inspiring colleagues. The collaborative itself acted as a facilitator, promoting shared learning as well as building motivation for participation. A key barrier was the lack of board engagement in the participating National Health Service organisations which may have affected motivation among front-line staff.”

 

 

First Knowledge Hub post of 2018 on new leadership resources

Welcome to our first Knowledge Hub post of 2018 on leadership resources

The post this month is divided into journal articles, inclusion and talent management, think tanks, learning resources area, practical tools area and parliamentary reports .

Text emboldened in red is linked to the abstract/summary or full text or a webpage, but we have also provided a link if you click on the symbol.

The symbols explained-
A link to the full text that is free for you to use.
These are indicated by the symbol   
For the links with the   symbol such as those PubMed links then your NHS Athens account may be able to provide the article full text.
For resources with the symbol please contact your local Health Care Library and see if they have it in stock or are able to order it for you .

Best wishes to all readers of the Knowledge Hub for their 2018,  from the Bodleian Health Care Libraries team.

To find your nearest Health Care Library in the UK  and in Republic of Ireland there is a searchable database  here

Journal articles area!

How should medical schools prepare medical students for leading the NHS?
Br J Hosp Med (London). 2018 Jan 2; Vol 79(Issue 1):44-46
Kazzazi F, Bartlett J, Finnerty E.

How should health leaders approach morally contentious policy issues?  
Healthcare Management Forum. 2018 Jan;31(1):29-31
Kekewich M, Landry J, and Roth V

StrengthsFinder® signature themes of talent in pharmacy residents at four midwestern pharmacy schools   
Curr Pharm Teach Learn. 2018 Jan – Feb; Vol 10(Issue 1):61-65.
See blog post here for a description of the StrengthsFinder tool
Quotation /Excerpt from blog by Sophie Francis of Langley Group   : “Clifton StrengthsFinder 2.0® is used extensively in global organisations, especially in the United States. Developed in 2001 by researchers at Gallup, the tool arose from empirical interviews in workplaces and academia that pinpointed recurring patterns of thought, feeling and behaviour (talents) associated with success. Marcus Buckingham and Donald Clifton saw strengths as the result of natural talents refined by knowledge and skill, defining them as “the ability to produce consistent, near-perfect performance in an activity”. Their tool reflects this focus on high performance. StrengthsFinder 2.0 measures 34 strengths across talent themes to reveal a brief set of strengths (top 5) that are applicable in a work context. While the tool arises from research, it is not peer reviewed or used in empirical studies. Practitioner certification is required. StandOut is a more recent and basic tool, which draws on the Gallup data and contemporary concepts of strength clusters. Buckingham developed it for easy use by individuals and teams at different levels of an organisation.”

Leadership development programs for health care middle managers: An exploration of the top management team member perspective
Health Care Manage Rev. 2018 Jan/Mar;43(1):79-89
Whaley A and  Gillis WE
Excerpt from PubMed abstract – Findings and Practice Implications
FINDINGS:
We identified four types of development programs used in the selected hospitals: (a) ongoing series, (b) curriculum-based, (c) management orientation, and (d) mentoring. Challenges existed in aligning the need for the program with program content. Communication occurred both through direct messaging regarding policies and procedures and through hidden signals. TMT [Top Management Team]members referenced other programs for guidance but were not always clear about what it is they wanted the programs to accomplish. Finally, there was limited program outcome measurement.
PRACTICE IMPLICATIONS:
Our small sample indicates that specific, structured, and comprehensive programs perform best. The better programs were always trying to improve but that most needed better accountability of tracking outcomes. In setting up a program, a collaborative approach among TMT members to establish what the needs are and how to measure outcomes worked well. Successful programs also tied in their leadership development with overall employee development.

Hypocritical flip-flop, or courageous evolution? When leaders change their moral minds
J Pers Soc Psychol. 2017 Nov;113(5):730-752
Kreps TA, Laurin K and Merritt AC

Doing what we can, but knowing our place: Being an ally to promote consumer leadership in mental health
Int J Ment Health Nurs. 2018 Feb;27(1):440-447   
Excerptsfrom PubMed abstract: “non-consumers who support consumer partnerships and leadership (known as ‘allies’) have an important role to play in facilitating and supporting consumers in leadership roles. Allies currently have more potential to influence resource allocation, and might be viewed more credibly by their peers than consumer leaders themselves.” “In the present study, we address the importance of allies for the consumer movement. It proposes some ‘rules of engagement’ to ensure that allies do not intentionally or otherwise encroach on consumer knowledge and expertise, so that they maintain the important position of supporting consumers and facilitating the valuing and use of consumer knowledge, expertise, and ultimately, leadership.”

How is success achieved by individuals innovating for patient safety and quality in the NHS?
BMC Health Serv Res. 2017; 17: 640.   
Laura Sheard, Cath Jackson, and Rebecca Lawton
Excerpts from full text : “The concept of leadership was part of our original focus and one of the a priori research questions. The topic guide contained several questions about leadership and participants answered these questions to varying degrees. However, when analysing the dataset we did not get the impression that leadership per se was a point of interest to these participants. In fact, leadership was rarely spontaneously mentioned and answers to the topic guide questions about leadership were sometimes perfunctory.”
”  It is interesting that none of our participants explicitly spoke about distributed leadership as an approach they take. Yet, in describing how they approached the task of delivering the innovation, this is the style of leadership most participants implicitly adopted in order to connect people and teams, sometimes in challenging situations or environments.”
“When investigating ‘what works’ at the level of individual, we found that the main factors were around: personal determination, the ability to connect people and teams, the ways in which innovators were able to use organisational culture to their advantage and their ability to use evidence to influence others. It is important to acknowledge that determination, focus, persistence were important personal characteristics as were skills in challenging the status quo. Innovators were able to connect sometimes disparate teams and people, being the broker between them in negotiating collaborative working. Some participants were able to use the culture of their organisation and the current patient safety agenda to their advantage (others found organisational culture stifling and this is discussed ). Gathering robust data to demonstrate that their innovation had a positive impact was seen as essential to its progression.”

Inclusion and talent management area

Enabling Black and Minority Ethnic (BME) Nurse and Midwife Progression into Senior Leadership Positions
December 2017 by Paul Reeves (NHS Improvement) and Dr. Habib Naqvi (NHS England)
This report sets out the findings following an appreciative enquiry into improving the representation of Black and Minority Ethnic (BME) nurses and midwives across the higher ‘agenda for change’ pay bands. It summarises the learning from the enquiry and engagement work and includes examples of best practice approaches (see identifification of what the best performing trusts in the Workforce Race Equality Standard (WRES) area were doing) and a number of suggested actions to support improvement.   

What is this appreciative enquiry?
An appreciative enquiry (or inquiry) is described on this website as “Appreciative Inquiry (AI) is a change management approach that focuses on identifying what is working well, analyzing why it is working well and then doing more of it.”

The appreciative enquiry was undertaken in three parts:
 Literature review and review of the WRES data – NB The references are on page 18-22 of the report with many full text links
 Meetings with senior BME nurse leaders from NHS England, NHS
improvement, the RCN, and a number of provider sites
 Semi structured interviews with executives from six provider
organisations who performed well in the WRES

NHS Trust is the first to sign UNISON’s new apprenticeships charter
Southport & Ormskirk Hospital NHS Trust has become the first organisation in the country to sign up to UNISON’s apprenticeship charter.    
December 2017
The full text of the charter is here  

Think tanks area!

Making sense of accountable care
The King’s Fund , post by Chris Ham on Jan 18th 2018     
an
d
comments here https://www.kingsfund.org.uk/publications/making-sense-accountable-care#comments-top

Learning resources area!

Free full text journal articles from Sage Publications , on coaching and mentoring:
an online resource to support this book – Coaching and Mentoring: Theory and Practice
Select SAGE journal articles           are available to give you more insight into each of the book’s chapter topics. These are also an ideal resource to help support your literature reviews, dissertations and assignments.
This book is in its Third Edition (published November 2017)  and is authored by

  • Bob Garvey – Managing Partner, The Lio Partnership, a coaching and mentoring consultancy in the UK
  • Paul Stokes – Sheffield Hallam University, UK
  • David Megginson – Sheffield Hallam University, UK

  Free access to whole of chapter 3 – Creating a Coaching and Mentoring Culture

Waters Foundation
The Waters Foundation’s vision is to deliver academic and lifetime benefits to students through the effective application of systems thinking concepts, habits and tools in classroom instruction. Systems thinking is frequently mentioned in the wider literature about leadership development.
There is a host of free resources on their website    
Waters Foundation’s own Research findings
Other research findings 
Searchable database containing a variety of resources across subject areas and levels 
specific articles : eg “Seeing Below the Surface: Systems Thinking”, Yates J and Davidson A

Revised and updated edition of this book is now available and has a chapter on inclusion : 


Enhancing Adult Motivation to Learn: A Comprehensive Guide for Teaching All Adults

See Chapter 6  – Establishing Inclusion among Adult Learners

Practical tools area

Retaining your clinical staff: a practical improvement resource
      NHS Improvement, Dec 2017

This improvement resource with several mentions of the actions and role of leadership outlines key steps to improving retention of clinical staff. We have distilled advice from interviews with trust HR directors, directors of nursing and medical directors.
Do we know why our staff leave and why our staff stay?
What mechanisms do we have to engage and empower staff to drive forward their ideas?
How can we be sure that all our staff are aware of and can benefit from our retention initiatives?
This resource was developed in response to trusts’ requests for examples of best practice around improving retention through interviews with trust HR directors, directors of nursing and medical directors. It showcases proven approaches to improving staff retention with NHS organisations and builds on the same retention themes explored by NHS Employers in  and extends this support with more examples of the innovative approaches being trialled in trusts.

Parliamentary reports   

Accountable Care Organisations, published on Jan 9th 2018, authored by Alex Bate
A Commons Library briefing paper looks at the introduction of Accountable Care Organisations (ACOs) in the NHS in England, the development of the ACO policy, and comment on its potential impact.

Latest news – August 2017

Leadership research in healthcare: A realist review
Health Services Management Research, 2017, Vol 30 Issue 2, p94-104
Lega F , Prenestini A, and Rosso M

 The nexus of nursing leadership and a culture of safer patient care
Journal of Clinical Nursing 2017 Aug 3
Murray M, Sundin D, and Cope V.

New book : Talent management in healthcare 
Sub-title Exploring How the world’s health service organisations  attract, manage and develop talent
Author: Turner, P, ( Professor of Management Practice , Leeds Business School, Leeds Beckett University, Leeds, United Kingdom) published September 17th 2017
Publisher Palgrave Macmillan
Link to table of contents  , below from publishers website for book

  • Explores the varying roles of HR practitioners and the implications for new competencies
  • Offers in-depth case studies on healthcare organisation from countries across continents, including the UK and the USA
  • Provides a strategic guide for developing talent in the healthcare industry and implications for best practice

Workforce supply – Attracting and retaining local talent 
NHS Employers briefing

A Systematic Review of Team Training in Health Care: Ten Questions
The Joint Commission Journal on Quality and Patient Safety
Volume 43, Issue 4, April 2017, Pages 197-204
Marlow SL et al 

Speed Mentoring: An Innovative Method to Meet the Needs of the Young Surgeon
J Surg Educ. 2017 May 23.
Britt RC, Hildreth AN, Acker SN  et al
Article describes  design of a speed-mentoring program to match 60 mentees with a mix of junior and senior leaders. Excerpt from abstract “Each mentee met with 5 mentors for 10 minutes each during the 1 hour session. After participation in the activity, surveys were provided to assess the event. There was a high level of satisfaction with the activity, with 100% of mentors and mentees stating that they would recommend the activity to a colleague. There was overall high satisfaction with the organization of the session by both the mentors and the mentees although the mentors were more likely to feel that they needed more time for each interaction. More mentees (93%) than mentors (68.5%) felt they were likely to develop a mentoring relationship with one of their matches outside of the organized session”

See also Speed Mentoring Event Toolkit , published by SFEDI

Structured Coaching Programs to Develop Staff
Dyess, SM, Sherman R , Opalinski A  and Eggenberger T
The Journal of Continuing Education in Nursing, 2017, Vol 48, issue 4 (August), p373-378
Excerpt: “The purpose of this article is to present three structured coaching programs: Gallup Strengths-Based Coaching, Dartmouth microsystem health care improvement team coaching, and Health and Wellness Nurse Coaching.”
“Strengths-Based Coaching is focused on personal and professional career development. Strengths-based coaching is built on a positive psychology model directed toward helping others discover and capitalize on their strengths and talents rather than on fixing weaknesses . The coaching can be done with leaders, individual staff, and teams. This strengths-based approach has been found to be especially appealing to the Millennial workforce, who place a high value on their own personal and professional career development”
“Coaching using the Dartmouth Microsystem Improvement Curriculum focuses on engaging frontline interprofessional clinical teams to lead quality health improvement efforts. In the process, individual leaders develop coaching knowledge, skills, and abilities to provide support for the teams and to increase awareness of team accomplishments.”
“Health and Wellness Nurse Coaching uses a different approach than the two programs described above. It is gaining popularity and may be used to support the well-being and resiliency of professional staff.”

Deloitte’s Radical Attempt to Reframe Diversity
Harvard Business Review, August 3rd 2017  (section : Demographics)
Author: Wittenberg-Cox, A

To Understand Whether Your Company Is Inclusive, Map How Your Employees Interact
Harvard Business Review, July 19th 2017 
Authors: Yamkovenko B and Tavares S
Presentation of maps and findings from an Organizational Network Analysis study by a large U.S.-based professional services firm 

Harvard Business Review – posts on Informal Leadership
https://hbr.org/topic/informal-leadership

Younger and Older Executives Need Different Things from Coaching
Harvard Business Review, July 6th 2017 
Authors: Tamir L and Finfer L 

 Top universities will host new Academy to train digital healthcare leaders of the future
Imperial College London’s Institute of Global Health Innovation in partnership with Harvard Medical School and The University of Edinburgh will provide virtual masterclasses in leadership and digital from the Autumn 2017 as part of a comprehensive programme to provide NHS staff with the right skills to drive digital innovation.

Driving improvement through compassionate leadership and staff engagement
Professor Sir Mike Richards, Chief Inspector of Hospitals for Care Quality Commission (CQC) explains the importance of compassionate and inclusive leadership (11th July 2017)

Driving improvement: Case studies from NHS trusts
Link direct to PDF 
A report on what eight different NHS Trusts had done to become ‘well-led’. ie had achieved a significant improvement since a previous inspection.
Published June 2017.

Leading a healthy workforce – engaging board and clinical leaders to take positive action
NHS Employers has developed a new briefing to help NHS organisations identify how well their leaders are driving and championing staff wellbeing across their organisation.
Published 19th July 2017

Impact of Managers’ Coaching Conversations on Staff Knowledge Use and Performance in Long-Term Care Settings
Worldviews Evid Based Nurs. 2017 Jul
C
ummings GG et al

Leadership mentoring in nursing research, career development and scholarly productivity: A systematic review
Int J Nurs Stud. 2017 Jul 6; Vol 75: p21-34
Hafsteinsdóttir TB, van der Zwaag AM,  and Schuurmans MJ.
Excerpt from abstract ; “although there is a lack of studies with robust designs investigating leadership and mentoring programs, our results document some evidence of mentoring‘s influence on research productivity, career development and other outcomes of postdoctoral nurses.”

An evaluation of a leadership development coaching and mentoring programme
Leadersh Health Serv  2017 Jul 3;Vol 30( Issue 3):309-329
Le Comte L, and  McClelland B
Excerpt from abstract ; “Key themes identified through interviews included: working with others; not owning others’ problems; professional support and development; coaching and mentoring; future participants. Practical implications The majority of participants changed their leadership behaviours as a result of the programme, which has resulted in improved communication, a more supportive culture and distributed leadership. These changes contribute to better patient care.”

Moving Beyond Accidental Leadership: A Graduate Medical Education Leadership Curriculum Needs Assessment
Mil Med. 2017 Jul;182(7):e1815-e1822
Hartzell JD, Yu CE, Cohee BM, Nelson MR, Wilson RL.

The embodied nurse: Interdisciplinary knowledge exchange between compassionate nursing and recent developments in embodied leadership studies
J Adv Nurs. 2017 Jun 16
Koya K, Anderson J,  and Sice P.

 

Latest news – January 2017

Aspirational characteristics for effective leadership of improvement teams119710687050730804piotr_halas_padlock.svg.hi
Pediatric Radiology  Vol 47 issue 1 (Jan 2017): 17-21
Donnelly, L F
Excerpt from abstract: “eight aspirational characteristics are discussed. These are: 1) Be a good listener, 2) Effectively communicate around an accountability cycle, 3) Stress simplicity: Prioritization and pace, 4) Expend energy to optimize people development, 5) Lead with optimism, 6) Create a culture of wellness and sustainability, 7) Have a progressive attitude toward failure and 8) Project humility over arrogance.”

Talent management practice effectiveness: investigating employee perspective
Employee Relations 39.1 (2017): 19-33.
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Khoreva V,  Vaiman V, and Van Zalk M
This study was that was restricted to high potential employees ( n=439) in a number of Finnish multi-national corporations  (n=11) . Employees were asked about the effectiveness of the TM practices which were defined in brief as : assignments that expand high potential employee’s capacity to lead and which result in individuals’ needs being met,  superior performance and positive attitudes . The authors focus on the psychological contract fulfilment between employer and employee and say that this is enhanced in female employees. 

Swimming together or sinking alone
Health, care and the art of systems leadership
tick
Vize, R for Institute of Healthcare Management (released 16th January 2017)

Report bImage result for Swimming together or sinking alone: health, care and the art of systems leadershipased on “interviews with senior leaders in health and local government on what is really happening as managers grapple with the Sustainability and Transformation Plan (STP) process” and ” analyses the difficulties these new, highly pressured networks are experiencing, and identifies how healthcare managers need to think and act differently to make systems leadership a success”

 

 

Inclusive Leadership in the NHS (Podcast)
Number 5 in the list of podcasts tick
Exploration of  the theoretical side of inclusive leadership with leading experts Dan Robertson, Joan Saddler and Michelle Tuckey.
NHS Employers , 20th January 2017

2017: a new year for leadershiptick
Stephen Hart, National Director for Leadership Development< NHS Leadership Academy
Blog post 11th January 2017

Hart

Looking forward , looking backtick
Karen Dumain,
National Programme Lead, Organisational Development, NHS Leadership AcademyKaren Dumain
Blog post 23rd December 2016

Team dynamics, clinical work satisfaction, and patient care coordination between primary care providers: A mixed methods studypound-sign
Health care management review, Jan 2017, vol. 42, no. 1, p. 28-41
Song, H et al
A quantitative and qualitative study of 18 primary care practices in USA . Authors differentiated between resident physicians and attending clinicians , which may not easily translate to UK situation.  Excerpt from abstract – “Practice implications: Improving primary care team dynamics could improve clinical work satisfaction among Primary Care Providers (PCPs) and patient care coordination between PCPs. In addition to improving outcomes that directly concern health care providers, efforts to improve aspects of team dynamics may also help resolve critical challenges in workforce planning in primary care.”

An evaluation of experiences and views of Scottish leadership training opportunities amongst primary care professionalspound-sign
Education for primary care, published online 30th December 2016
Power A et al
Excerpt from abstract: A questionnaire on previous leadership course attendance and future intentions was distributed to community pharmacists, general dental practitioners, general practitioners, practice nurses, practice managers and optometrists. Analysis comprised descriptive statistics for closed questions and management of textual data. Results: Formal leadership training participation was fairly low except for practice managers. Leadership was perceived to facilitate development of staff, problem-solving and team working. Preference for future delivery was similar across the six professions with e-modules and small group learning being preferred.

The resilient leader – Online webinar, 8 Februarytick
Join Faculty of Medical Leadership and Management (FMLM) Scotland and the Medical Student Group for a webinar on resilience and leadership .
The webinar will be hosted by two of the FMLM Scotland regional team: Dr. Iain Wallace, Medical Director NHS Lanarkshire,and Dr. Gemma Sullivan, Neonatal trainee, NHS Lothian.

Leaders come in all shapes and sizes (Podcast)tick
NHS Employers  12 / 01 / 2017
Excerpt from webpage “In this podcast, Doctor Elaine Maxwell, associate professor of leadership at London’s Southbank University and non-executive director of Basildon and Thurrock University Hospitals, talks networks – why they are important and what she gains from being a member of the HSJ Women Leaders Network”.

THREE REFS FROM OUTSIDE THE HEALTH SECTOR: 

Beyond personality: exploring the role of motivations, self-evaluations and values in leadership emergence within an organizational settingtick
EWOP in Practice, European Work and Organizational Psychology in Practice, 2016, issue 8 p32-49
Some UK research by Charlotte Axon & Anna Topakas of the Institute of Work Psychology, Sheffield University Management School, UK
Sample population : Managers in an Insurance company

Art, craft or science : how we think about military leadershiptick
Blog post by  December 29, 2016,
Modern War Institute

 Learning the Marriott Waytick 
Faculty of Medical Leadership and Management blog post,
Thornton D, 25/11/16
Medical Education Online
Deiorio, N M et al
The authors reviewed existing education and non-education coaching literature in the context of individualized education in doctors’ training , drew up definitions for academic coaching in medical education; in the future these definitions of the concept and constructs of coaching can be linked to learner and learning outcomes of outstanding doctors.

New book! The SAGE Handbook of Coaching
Edited bypound-sign
Tatiana Bachkirova – Oxford Brookes University
Gordon Spence – Sydney Business School
David Drake – Centre for Narrative Coaching and Leadership

The SAGE Handbook of Coaching
 Hardback only at the moment , enquire at your local healthcare library for how to obtain a loan copy .  The 20 page introduction by the editors is free at this linktick

Leading Excellence in Leeds Our Talent and Leadership Plan 2015 – 2020
Update – November 2016tick
The Leeds Teaching hospitals NHS Trust – Dean Royles, Director of Human Resources and Organisational Development, has shared his organisation’s plan on the web.

Leaders’ reactions to employee creativity, an achievement goal approachtick
Original thesis by Dutch researcher Sijbom, R which has led to several articles in academic journals –  2016  Sijbom, R. B. L., Janssen, O., & van Yperen, N. W. (2016). Leaders’ achievement goals and their integrative management of creative ideas voiced by subordinates or superiors.European Journal of Social Psychology. [PDF] and 2015 Sijbom, R. B. L., Janssen, O., & van Yperen, N. W. (2015). How to get radical creative ideas into a leader’s mind? Leader’s achievement goals and subordinates’ voice of creative ideas. European Journal of Work and Organizational Psychology, 24(2), 279-296.
Affiliation University of Groningen, SOM research school.

The evolution and devolution of 360° feedback tick
Industrial and Organizational Psychology: Perspectives on Science and Practice,
(2016) Vol 9 (issue 4), 761794.
Bracken , D W,  Rose D S, and Church A H
The authors cover: 
Short History of the Evolution of 360° Feedback; definition of 360º feedback; why a review is needed; what is going well; what is wrong with it ; how to facilitate evolution and circumvent devolution of 360° feedback?
and comment
Holding Leaders Accountable During the 360° Feedback Process
Industrial and Organizational Psychology , Vol 9 Issue 4 (Dec 2016): 811-813
Young, S F, Gentry, WA, and  Braddy, P W

What good leaders actually do: micro-level leadership behaviour, leader evaluations, and team decision qualitytick
European Journal of  Work and Organizational Psychology Vol 25 Issue 6 (Dec 2016): 773-789
Meyer, B et al
The authors set their research firmly in the context of team work which makes this an interesting paper. Two micro level behaviours are identified :  question asking and behavioural mimicry. The research was conducted by using student participants in teams in a laboratory setting, working on a task requiring decision making ; question asking was measured through behavioural coding and mimicry measured with motion sensors.

Speaking up behaviours (safety voices) of healthcare workers: A metasynthesis of qualitative research studiespound-sign
International Journal of  Nursing  Studies. 2016 Dec ; Vol 64: pages 42-51
Morrow KJ, Gustavson AM, Jones J.
11 studies were examined by the authors though they did not find any UK study to include in the metasynthesis,  so the research conclusions may not reflect cultural norms prevalent  in the UK. Nevertheless the authors state that “safety voice behaviors” can and should be proactively emphasized by healthcare organizations, and role modeled by leaders.
For an English study  – Giving voice to quality and safety matters at board level: A qualitative study of the experiences of executive nurses working in England and Wales,
Int J Nurs Stud. 2016 Jul;59:169-76 (Open Access) tick
Jones A, Lankshear A, and Kelly D.

and

Supporting nursing, midwifery and allied health professional students to raise concerns with the quality of care : A systematic literature review
University of Bedfordshire/Council of Deans of Health, 2016tick

THINKING ABOUT compassion and mindfulness at work? here are a few articles on the topic

Opinion: It’s vital to communicate with compassiontick
CIPD People Management, Jan 2017, blog post by Chahel, K

Breaking Bias
NeuroLeadership Journal, Volume 5, May 2014
Lieberman M D,  Rock D and Cox C L

The Role of Leadership in Creating Virtuous and Compassionate Organizations: Narratives of Benevolent Leadership in an Anatolian Tigertick
Journal of Business EthicsApril 2013, Volume 113, Issue 4, pp 663–678

 Mindfulness: What Is It? Where Does It Come From?tick
Siegel RD , Germer, C K and Olendzki, A
From Didonna, F. (Ed.) (2008). Clinical Handbook of Mindfulness. New York: Springer.

Care and compassion through an organizational lens: opening up new possibilities
Academy of Management Review 2012, Vol. 37, No. 4, 503–523.
tick
Rynes SL , Bartunek, JM , Dutton JE and Margolis, JD

Self-Compassion: What it is, what it does, and how it relates to mindfulnesstick
From Robinson M , Meier B and Ostafin B (Eds.) (2015) Mindfulness and Self-Regulation.
New York: Springer

Spirituality and Intergroup Harmony: Meditation and Racial Prejudicetick
Mindfulness (2014) 5:139–144
Hunsinger M , Livingston R and Isbell L

Latest news – April 2016

Safety Culture and Senior Leadership Behavior: Using Negative Safety Ratings to Align Clinical Staff and Senior Leadershippound-sign
O’Connor S, Carlson E.
Journal of Nursing Administration, 2016 Apr;46(4):215-20
Clinical nurses listed ideas for senior leader behaviour change to improve the culture of safety in a hospital. Risk reports and harm events were compared before and after the implementation and assessment of the behaviour changes.

Webinar: coaching for GPs- forthcoming , May 4th 2016tick
Faculty of Medical Leadership and Management (FMLM)
The webinar will explore what coaching is in the healthcare setting and look at the many benefits coaching can have for GP trainees, GPs in practice, in formal leadership positions or interested in developing a career in leadership

Towards person-centredness in aged care – exploring the impact of leadershippound-sign
Backman A et al
Journal of Nursing Management, 2016 Apr 5 [epub ahead of print]
Cross-section study design with data collected from 3661 Swedish aged care staff. Study conclusion; middle managers have a critical leadership role in developing and supporting person-centered care , and from this a positive psychosocial environment.

Book Review: Nurses as leaders in healthcare design: A resource for nurses and interprofessional partners  by Stichler J and Okland, K (eds)pound-sign
Book review by Lamb G ,
Health Environments Research and Design Journal, April 2016

Better care, better trainingtick
Faculty of Medical Leadership and Management
Lessons from Health Education’s Better Training Better Care programme (March 2016)
Phase one of the programme coordinated 25 pilot projects from NHS trusts in England and the Faculty of Medical Leadership and Management (FMLM) worked closely with BTBC to explore the lessons learnt from a leadership perspective.
1) What does good leadership look like?
Handover care case study from Mid Cheshire Hospitals NHS Foundation Trust
2) Building leadership capacity and confidence
Junior doctors’ rota example from East Kent
3) Collaborative leadership
Psychiatric training case study from Tees, Esk and Wear Valleys NHS Foundation Trust
4) Systems leadership and organisational culture
Quality improvement training case study from Royal Berkshire NHS Foundation Trust
5) Innovation in leadership
Safe prescribing example from Dudley Group NHS Foundation Trust
6) Lessons learnt – every junior doctor is a clinical leader

What makes a top medical director?tick
HSJ and Hunter Heathcare survey, published by the Faculty of Medical Leadership and Management , 2016
Part of the Hunter Healthcare’s insight for senior NHS Leaders seriesA
Although the survey found that the role varied from organisation to organisation the authors were able to identify some common qualities, behaviours and skills, also positive and negative aspects of the role .
Report by Pitcher, G on the study in Health Service Journal, March 2nd 2016119710687050730804piotr_halas_padlock.svg.hi

 Sustainability and Transformation leaders confirmed
NHS England news, March 2016
Excerpt – “The leaders come from a good mix of backgrounds, and include provider chief executives, CCG accountable officers, local authority senior leaders and clinicians, recognising the need for local systems to work in partnership. There is also good representation from both genders – around a third are women.” Work will be focused on the 44 Sustainability and Transformation “Footprints” which are geographic areas.  See map.

The Impact of Information Technology on Patient Engagement and Health Behavior Change: A Systematic Review of the Literaturetick
Sawesi S et al
JMIR medical informatics, 2016 vol. 4, no. 1.
Some 170 articles were critically appraised by the authors in this systematic review , with the vast majority of the studies being from the United States, and some possible publication bias towards positive findings. Study conclusion was that there is moderately strong evidence that patients can be engaged and health outcome improved via IT platorms but that further research is needed to develop a common framework for analysing IT platforms and their safety.

Are opportunities still limited for black and minority ethnic staff in health care leadership?tick
Nath, V
The King’s Fund blog post – April 8th 2016
Comments on round-table event for the Health Service Journal on ethnic diversity and equality in health care leadership.

Leadership programmes as a means to grow capability119710687050730804piotr_halas_padlock.svg.hi
Weir B and Davis D
Health Service Journal, 7th April 2016

 The Innovation Journey and the Skipper of the Raft: About the Role of Narratives in Innovation Project Leadershippound-sign
Enninga t and Van de Lugt, R
Project Management Journal, April/May 2016 Vol 47, issue 2, p103-114
Article discusses the role of the story, story-telling and story-making in the four processes of leading innovation project teams: developing content, meeting project constraints, stimulating creativity, and guiding group dynamics.

Leadership by design: intentional organization development of physician leaders
Swensen S et alpound-sign
Journal of Management Development, 2016, Vol 35 , issue 4 (April) 
A qualitative descriptive case study of leadership and the institution’s leadership model in the Mayo Clinic in the US , a leading healthcare institution. The authors describe its team-based leadership development and the supporting organizational characteristics .

Developing Physician Leaders Through Professional Associations
Henson, JW119710687050730804piotr_halas_padlock.svg.hi
Journal of Healthcare ManagementVol 61 Issue 1 (Jan/Feb 2016): 7-10.
An American study looking at the role of membership of professional associations which have leadership development as part of their remit. A similar study could be done in the UK.

Nurses’ perceptions and experiences of mentoringpound-sign
Douglas V et al
Nursing  Management,  2016 Apr;23(1):34-7
Study reports the findings of a qualitative study of mentoring practices. Link lecturers and practice educators are identified as providing valued support to mentors especially when encountering difficulties with nursing students who haven’t acquired the required competenices to pass their placement.

Latest news – March 2016

Vanguards – one year ontick
YouTube video published on Mar 11, 2016
Samantha Jones, Director – New Care Models Programme, reflects on the last year since the launch of 29 vanguards that are leading the programme aimed at transforming care for patients in towns, cities and counties across England. There are now 50 vanguards in total that are part of the national new care models programme which is playing a key role in the delivery of the Five Year Forward View – the vision for the future of the NHS.

Employee Outlook : Employee views on Working Life
March 2016tick
Published by CIPD (Chartered  Institute of Personnel and Development)
Key findings 1 Over-qualification 2 Training and career development 3 Why people work
4 Career expectations 5 Reasons for career satisfaction  6 Reasons for career dissatisfaction
7 Kick-starting careers

Health Coaching Training (‘The Wessex Coaching Initiative’) Evaluation
For NHS Thames Valley and Wessex Leadership Academytick
The University of Winchester – Wessex Coaching Evaluation Report March 2016 FINAL
March 2015
Locke R and Kibble S
Excerpt from report “Health coaching is intended to increase the responsibility an individual takes for management of their health condition. The Health Coaching Skills Development Programme was delivered by The Performance Coach between April and October 2015 at a range of venues across the Wessex region. As a part of this programme 144 members of staff from across the three organisations were trained in the core skills in health coaching programme. Eight staff undertook a train the trainer programme in health coaching.

The Resilience and Wellbeing Programme©: increasing workplace engagementtick

A post from the Academy for Fabulous NHS Stuff posted 4/3/2016
Coaching and mentoring to cope with organisational change in practice in Betsi Cadwaladr University Health Board (BCUHB), one of the four development sites chosen by the Royal College of Physicians (RCP) to launch the new model of care devised by the Future Hospitals Programme (FHP).

NHS Transformathon -A 24-hour broadcast of innovation and inspiration –  link to youtube videostick
Sharing information about transformation in health and social care from around the globe, over 100 different speakers participated in this event in January 2016. Patient leader theme.

Designing and implementing an ‘Acute Hospital @ Home’ servicetick
A post from the Academy for Fabulous NHS Stuff posted 2/3/2016
An example of leadership from Dr James Richards (Consultant Physician and Geriatrician) and Patricia McCormack (Occupational Therapist),
Departments of Medicine for Older People and Acute Medicine, Dorset County Hospital
The post gives information on issues faced, eg avoiding duplication with current existing community services , a period of ‘attitude adjustment’ with hospital staff, adjustments to staffing (eg less time needed by dietitian) .

Free app to support Culture Change & Workforce Transformationtick
delivered by NHS Employers in partnership with the NHS Leadership Academy
Excerpt ” The OD Culture Change Tool – This tool aims to help you on your culture change journey. It will prompt thinking and action and provides support and advice on culture change. The tool asks key questions to help you to think about what you might need to do to change culture. It will help you identify areas of strengths and areas of development. It offers pointers and practice resources which provide help and advice on culture change. At the end of each section you will be given a visual representation of your responses as well as an invitation to share any thoughts that the app has sparked for you”.

Junior doctors : tapping into leadership talenttick
BMJ, 2016, vol./is. 352/8039(38)

18 new Fellows selected for Health Foundation’s GenerationQ leadership programme
The 18 month programme delivered in conjunction with Ashridge Business tickSchool develops leaders and each will will put into practice a significant improvement project in their organisation.

Health care leadership development and training: progress and pitfalls
Journal of Healthcare Leadership , Vol 8, , p19-29 February 2016tick
Sonnino RE
An evaluative look at outcomes from formal healthcare leadership training programmes in the USA showing most effective outcomes where “it takes place over time, is comprehensive and interdisciplinary, and incorporates individual/institutional projects allowing participants immediate practical application of their newly acquired skills”.

What are the effective ways to translate clinical leadership into health care quality improvement?tick
Journal of Healthcare Leadership, Vol 8, p11-17, February 2016
McSherry R and Pearce P
Articles looks at the role leaders can play in fostering a duty of candour in their organisations and aligning this with existing clinical governance frameworks .

 

Coaching

An integrative model for executive coachingtick
Passmore, J
Consulting Psychology Journal: Practice and Research, 2006, Vol. 59, No. 1, 68 –78

Ethics in coaching: an ethical decision-making framework for coaching psychologists
Duffy M and Passmore Jpound-sign
International Coaching Psychology Review, Vol 5, issue 2, p140-151

Factors influencing how senior nurses and midwives acquire and integrate coaching skills into routine practice: a grounded theory study119710687050730804piotr_halas_padlock.svg.hi

Journal of Advanced Nursing, June 2015 vol. 71, no. 6, p. 1249-1259,
Rafferty, R and Fairbrother, G
Study based on 20 in-depth interviews with nurses and midwives who had attended a leadership coaching programme. Nine reflective practice journals were also examined. The authors found a wide range of outcomes from inappropriate use of coaching skills through to transformation of managerial practice,

Improving team coaching119710687050730804piotr_halas_padlock.svg.hi

Training Journal, June 2015, p 50-52 by Stoffels, D

An article about systemic approach to team coaching with an example from managers in a health organisation , plus a section on circular questions.

119710687050730804piotr_halas_padlock.svg.hiCoaching with questions

Training Journal, June 2015, p 25-28, by Hosmer, D

Article covers manager as coach, how neuroscience correlates, types of questions, characteristics of a powerful question and resources for finding great questions (4 books and 4 weblinks).

tickYorkshire and Humber HEE Coaching Conference 2015

Web page giving links to numerous resources on coaching relevant to health professionals Includes 10 powerpoint presentations: Brilliance in Coaching by Carmel Fell & Kim Morgan (Barefoot Coaching), Clean Language in Coaching by Ned Skelton (Clean Coaching Co), Coaching in the BBC by Jane Saunders (BBC),  Enhancing Coaching Practice Through the use of Psychometrics by Catherine Ellwood & Michaela Scott (OPP), Exploring Coaching Supervision by Lisa Falkingham, Fay Andrews-Hodgson, Sue Burgin & Claire Fretwell (NHS), Health Coaching by Dr Andrew McDowell (The Performance Coach), ‘Listening to Ignite Their Brilliance’ – Coaching in a Thinking Environment by Sophie Stephenson (Thinking Time), RESILIENCE: The Key to Flourishing by Julie Hickton (Natures Coaching LTD), Toward a Coaching Culture by Steve Keys & Liz Whitworth (NHS), Team Coaching Enquiry by Dr Julia Claxton & Dean Horsman (Leeds Beckett University), Team Coaching Practice by Angela Earnshaw (Leeds & York Partnerships NHS Foundation Trust) & Shirley Silvester (Harrogate & District NHS Foundation Trust).

Also links to handouts and exercises .

119710687050730804piotr_halas_padlock.svg.hiPeer coaching: an overlooked resource

Nurse Educator, vol. 40, no. 2, p. 105-108 (2015 Mar-Apr) by McQuiston, L S, Hanna, K

Abstract from Nurse Educator website  “The authors present an innovative pedagogical approach to peer coaching using senior leadership and junior medical/surgical nursing students within the acute care clinical setting. The collaboration among faculty, staff, and students developed awareness of thinking critically, reasoning, and using effective clinical judgment. Through the use of Lasater’s Clinical Judgment Rubric, student reflections provided insight to the program’s effectiveness and use of alternative clinical experiences”.

119710687050730804piotr_halas_padlock.svg.hiEffective coaching

Training Journal, 01 April 2015, vol./is. /(40-43), by Scrivener, G

Article looks at incorporating quality coaching as a continuous process with the entire work force ; sections on:
1. Coaching managers to coach better
2. The thinking partner
3. Quality coaching rather than ‘just’ coaching
4. Establish a coaching culture

tickTeam coaching in the NHS , Leeds Becket University ,

by Julia Claxton and Dean Horsman

Undated powerpoint presentation

tickClean language 

webpage from Businessballs.com – Guide to David Grove’s clean language communications methods – examples and sample questions. Clean language overview, metaphor and clean language , clean language history and origins, clean language principles, the basic clean language questions, using clean language in work and business, glossary.

Relational Coaching: An interview with Ernesto Spinelli and Erik de Haantick
Ashridge Executive Education interview for Relational Coaching Conference
Lucas E