Tag Archives: Patient citizenship

Latest news – December 2015

NHS Women in Leadership: Plan for Action tick
Newman, P
December 2015
A report published in collaboration with UN Women and supported by NHS Employers and the HSJ Women Leaders Network, encompassing interviews with 12  senior NHS stakeholders. The report highlights the need for gender equality in the NHS, presents experiences of the UN system in this regard, and has actions that organisations can take at system-wide, organisational and individual level.

Women in clinical commissioning leadership A case for change
NHS Clinical Commissioners tick
December 2015
NHSCC Chief Executive Julie Wood has said: “Not only is achieving gender equality the right thing to do for the sake of fairness, it’s also one that is crucial to improve performance.  Research has shown that organisations with at least three women out of every ten members on their boards do better than those without, both in terms of  operational excellence and financial performance.” (NHS Clinical  Commission webpage)

Excerpt from webpage:  Recommendations in the report include:
CCGs should develop a talent management programme to identify, support and nurture women who have the   potential to be clinical leaders of the future. CCGs should measure where they are now and develop a plan to boost female clinical leadership. NHS England to appoint a champion for women in clinical leadership and NHS England to regularly publish data on representation of women in clinical leadership.

Powerful people: Reinforcing the power of citizens and communities in health and caretick
Muir R and Quilter-Pinner, H
Published by IPPR (Institute for Public Policy Research) , July 2015
Report looks at a range of empowering models of care such as social prescribing models, brokerage and integration models, peer support models, asset based community development models, and technology-enabled care plans. Recognising that these models are at the margin of the system, the report looks at ways in which they can be encouraged to spread; transformation fund to invest in new models of care , more personal health budgets, local commissioners to provide funding for integrated healthcare providers based on capitated and outcomes-based funding, devolved power to local areas, development of roles and skills to provide new models of care, better adoption and diffusion mechanism for technologies, and for patients to take individual responsibility for healthy living/becoming involved in care planning/sharing their health data with professionals from different service organisations

Patients in control: Why people with long-term conditions must be empowered
McDonald, C tick
Published by IPPR (Institute for Public Policy Research) , Sept 2014
Report (based on survey of 2500 people) argues that more recognition and support should be given to  people with long-term conditions and their carers.
Excerpt from IPPR website
Almost two-thirds of respondents (63 per cent) were satisfied with the day-to-day management of their conditions. Over three-quarters of respondents (77 per cent) said that more of their healthcare could and should be managed independently at home – but a lack of support and information was holding them back from doing so.  A named contact-person to handle telephone queries about any aspect of their care was by far the most popular response (75 per cent) in terms of help needed (this could reduce the number of times they saw their GP, went to hospital or used A&E services) The majority of respondents (70 per cent) also wanted better access to their medical records, and significant numbers said that coaching and support would be useful (61 and 58 per cent respectively).

A reflective framework to foster emotionally intelligent leadership in nursing
Heckmann, R,Schols, J, Halfens, Rtick
Journal of Nursing Management, 2015, vol./is. 23/6(744-753)
Article based on a survey of 22 journal articles analysed qualitatively and from this three dimensions were identified:  1) the nurse leader as a ‘socio-cultural architect’, 2) as a ‘responsive carer’ and 3) as a ‘strategic visionary’. From this a reflective framework was created for practical application and as an aid to integration of emotional intelligence into day to day clinical practice.

Making time for learning-oriented leadership in multidisciplinary hospital management groupstick
Singer, S, Hayes, J and ,Gray, G and Kiang MV
Health Care Management Review, 2015, vol./is. 40/4(300-312)
Article looks at conditions that advance collective learning among groups of managers and professionals as opposed to front-line workers.  Qualitative data from 12 intact groups of managers were analysed to distinguish higher performing groups and lower performing groups and their respective behaviours.

Supporting band 5 practitioners in professional and leadership roles
Duffy, K.,Morrow, K119710687050730804piotr_halas_padlock.svg.hi
Nursing Standard, 2015, vol./is. 30/6(43-50)
Report of a study day run by NHS Lanarkshire as part of implementation of Scotland’s nursing and midwifery leadership development strategy, Leading Better Care (2008).

Patient experience shows little relationship with hospital quality management strategiestick
Groene, O, Onyebuchi, A A, Klazinga, N S
PLoS One, 2015, vol./is. 10/7 (PLoS One is an open access e-journal)
Cited to be “the largest study so far to assess the complex relationship between quality management strategies and patient experience with care” (quotation from abstract). Unfortunately hospitals in England were not included due to delays in ethical approval and recruitment, but data collected from hospitals in the Czech Republic, France, Germany, Poland, Portugal, Spain, and Turkey is analysed and presented.

A systematic review of barriers to optimal outpatient specialist services for individuals with prevalent chronic diseases : what are the unique and common barriers experienced by patients in high income countries?
Fradgley, E A., Paul, C L.,Bryant, Jtick
International Journal for Equity in Health, 2015, vol./is. 14/52 (open access e-journal)
Article which includes some UK data identifies several themes with implications for health services: Theme 1: Patient demographic characteristics frequently create or exacerbate barriers, Theme 2: Common availability barriers (eg delays to receiving care and limited provider availability) exist at first point of contact with health services, Theme 3: Health service structure and organization (eg parking, appointment scheduling, appointment wait times) create common accommodation and accessibility barriers, Theme 4: Common patient barriers are reported as a result of poor coordination of care, Theme 5: Aspects of the patient-physician relationship can negatively impact the acceptability of care, Theme 6: Inadequate need assessment and referral practices are unique barriers experienced in relation to few chronic diseases, Theme 7: To provide more practice-ready evidence, barriers to outpatient specialist care should be described in additional detail, and Theme 8: This review found little evidence on barriers to non-oncology services

Patient involvement in patient safety : current experiences, insights from the wider literature, promising opportunities?
Sutton, E ,Eborall, H, and Martin, Gpound-sign
Public Management Review, 2015, vol./is. 17/1(72-89)

BMJ Quality Improvement Programme:  Recovery coaching in an acute older people rehabiliation wardtick
Kibble S et al
BMJ Qual Improv Report 2014; Vol 3, Issue 1
Associated post on Health Foundation website – Liberating voices to maximise patient partnership in acute care settings , Hampshire Hospitals NHS Trust

Stepping back and listening: staff experiences of using a coaching approach in an acute rehabilitation ward for older adultstick
Gray D et al
Qualitative Health Research, 2015 Oct 18. [Epub ahead of print]

 Survey Report : Resourcing and Talent Planning 2015
Chartered Institute of Personnel and Development (CIPD)
Published June 2015 tick
Forewords by Cooper J (Research Advisor, CIPD) and by Hays
Report covers and presents key findings in the following areas : resourcing and talent management in the current economy, attracting employees,  the recruitment process, Talent management spend,  retaining employees and cost of labour turnover.

Unlocking workplace skills, what is the role for employers?
Chartered Institute of Personnel and Development  (CIPD) Policy Report tick
November 2015

Latest news – July 2015

Managing organisational change in adult social care
Support for managers in care services, local authorities and integrated health and social care services
4 case studies and links to A-Z of change approaches
This resource presents independent research funded by the NIHR School of Social Care Research. It is produced by SCIE (Social Care Institute for Excellence) in partnership with University of Birmingham and Middlesex University London.
The full report PDF on which this resource is titled is An adult social care compendium of approaches and tools for organisational change , April 2015, by Miller R et altick

Six examples of large-scale transformation and what we can learn from them tick
The Health Foundation Newsletter, July 2015
The 6 examples are:
De-institutionalisation in UK mental health services
The National Service Framework for mental health in England
Canada’s primary health care transition fund
Denmark’s hospital transformation quality fund
The London challenge
Girls’ education challenge (GEC) fund

Making change possible: a Transformation Fund for the NHStick
Report by the King’s Fund and the Health Foundation
July 2015
Lays out the case for a single body to oversee investment for transformative change of the NHS, including pooling existing disparate strands of transformative funding

Top 10 team derailers
Ashridge Business School blog post by Andrew Day – July 2015 tick

Develop your personal resilience for career success
Ashridge Business School blog post by Alex Davda- July 2015
Outline of key factors that boost resiliencetick

How to maximise the talents of older workers
Ashridge Business School blog post by Carina Paine Schofield  – July 2015
Outlines employer actions that make the most of employees who are over 50tick
Link to Attract Grow Engage Optimising the talents of an age-diverse workforce
An Institue of Leadership and Managment and Ashridge Business School Guide (June 2015)

Free online course from Coursera – Health Leadership
tickRegistration for the course is completely free and there is no application form or maximum number of people who can do the course . Coursera courses are designed by educational institutions and this one is offered by the University of New South Wales, Australia and runs from October 19th to November 30th 2015

Other Coursera courses available (self paced)
Introduction to Sustainable Development
Successful Negotiation: Essential Strategies and Skills 

Healthcare Improvement Scotland tick
QI Connect : WebEx series
Links to forthcoming monthly  sessions and previous sessions

Previous sessions this year:

What’s so tough about patient safety? – presented by Professor Mary Dixon-Woods

How relevant is improvement science to general practice? – presented by  Professor Martin Marshall CBE

The Digital Doctor, Hope, Hype and Harm at the Dawn of Medicine’s Computer Age – presented by Prof. Robert M. Wachter

 

Rebels at work Hub – lead change at work whatever your position
Links to book -Rebels at Work: a Handbook for Leading Change from Within (available from Amazon ),  key note speeches  and rebel stories.pound-sign

See also Compassion Rebel App (from heartsinhealthcare.com)tick

Frontline leadership model is the way forward to boost care  119710687050730804piotr_halas_padlock.svg.hi
Sunderland, M , Chief Nurse, Nottingham University Hospital Trust
Nursing Times July 6th 2015
Practice comment on use of “shared governance” as a front-line leadership model in Nottingham University Hospital Trust . This “shared governance” has been used in Magnet hospitals in the US. Building on this model in Nottingham has been the introduction of a practice council model; staff from 30 wards are on sitting on 20 councils which are addressing a range of projects such as noise at night, medicines safety and access to drinking water .

Patient Leaders : new awards recognise the vital contribution tick
HSJ Patient Leader Awards announced at the Patient Safety Congress in Birmingham
7th July 2015

Also links to blogs about the Patient Leader Awards by Neil Churchill and Kath Evans, NHS England’s Head of Patient Experience for Maternity, Children and Young People
See also NHS England’s press report (7th July ) on Innovation which includes some examples of innovation in patient engagement 

Accelerated Access Review   Getting new medicines and medical technology to patients faster 1st July 2015 tick
Rob Webster, Chief Executive of NHS Confederation, sets out his vision for a successful review
See also how to get involved at this link and the Review groups Terms of Reference and workshop on July 2nd 2015

Free self-paced online course – Achieving personal success  (course provider ALISON)tick
Authored by Tom Kelley, General Manager of IDEO .

Other self paced online courses from ALISON:
Creating meaning for employees 
Introducing the art of negotiation
Introducing the five archetypes of organizational culture
Introduction to time management