The Bodleian Libraries have put various things in place to help support readers during the OLIS downtime. Please note that OLIS crashed yesterday and is currently still down; we should find out shortly whether it will be resurrected today before the scheduled downtime begins. I should underline that this unforeseen crash is completely unrelated to the switchover to the new system, and our systems people are working very hard to restore access today.
Obtaining material held in the Bodleian stack
If you need to get hold of books that are in the Bodleian stack over the next week (and are unable to wait until the new library system is up and running on Monday 18th), there is a dedicated ‘just-in-time’ team available who are there to try and locate alternative copies of books and journals which are unavailable during the downtime. You can contact them via an online form at: http://www.bodleian.ox.ac.uk/about/projects/book-moves/just-in-time-request-form.
If you are not familiar with SOLO, and are having difficulty finding things, there is now a live online help service available from the SOLO main page. This will be staffed 9am-5pm, Monday-Friday, throughout the downtime, for any questions you may have or to help you with searching SOLO. There is also an online guide to SOLO, which should show you how to do most things.
Further questions or help
The Bodleian Libraries email address for questions relating to the downtime is firstname.lastname@example.org. You can of course always contact library staff in any library as well, and we will all do our best to help you during the transition.