As part of the work to upgrade the University network infrastructure this summer, there will be no network access throughout the University for up to four hours starting at 7am on the mornings of Tuesday 7th and Thursday 9th August. SOLO will also be down during this period, as will the web interface for topping up your PCAS account.
Category Archives: Computers
University network upgrade: change to scheduled downtime
OUCS have announced a change to the schedule of planned downtime for the network upgrade work this summer. There will now be no downtime on Tuesday 3rd July; instead the downtime that was planned for then will take place on Thursday 9th July. Again the downtime may last up to 11.30am.
This will affect all networked library services, including SOLO, PCAS, reader PCs and the wireless network.
Network downtime Tuesday 26th June am – Wireless, SOLO, Library PCs
As part of the work to upgrade the University network infrastructure this summer, the following library services will be unavailable for up to four hours starting at 7am on Tuesday 26th June:
- Wireless (OWL, Eduroam and Bodleian-Libraries)
- Library PCs
University network upgrade this summer: effect on library services
Over the coming weeks, the University Computing Service is undertaking work to upgrade the University network. This will necessitate periods of scheduled downtime.
Networked library services may be unavailable, in some cases until 11.30am on:
- Tuesday 26 June
- Tuesday 3 July UPDATE 29/6 – this downtime has been rescheduled to Thursday 9 August.
- Tuesday 7 August
SOLO, reader and staff workstations, wireless and Ethernet connections, and PCAS may be unavailable during the mornings. There may also be delays to the book service.
Local work affecting the Vere Harmsworth Library will be carried out on Tuesday 7 August. The networked services listed above may be unavailable in the Vere Harmsworth Library until 11am on this date. Again, this may cause delays to the book service on that morning.
We apologize for the inconvenience that this necessary work may cause.
Resetting library passwords
It is now possible to reset your own library password, to use to log on to library PCs, the Bodleian Libraries wireless service, and (for non-Oxford University members from tomorrow onwards), SOLO to place stack requests and check your record etc. You can do this via an online form at https://register.bodleian.ox.ac.uk/cgi-bin/rescue. There is an online guide available to walk you through the process at: http://libguides.bodleian.ox.ac.uk/library-password, but staff will still be able to reset passwords for you if you have problems with this method.
Microfilm scanner/PC out of action
The PC that is linked to the microfilm scanner is broken and has been taken away to be fixed. We hope to have it back in full working order in a few days, but while it is gone, it will not be possible to scan from microfilms or print via the PC. You can still use the microfilm scanner as a reader, and if you do need to print, you can do so from the microfilm reader next to the cabinets, at a cost of 25p per page.
Updated library PCs: FAQs
Our library PCs have now all been updated to the new settings, whereby readers need to log in and out individually. Here are a few instructions which might help with the new system:
The screen is black. What do I do?
Touch any key or move the mouse to wake up the PC from standby.
How do I logon?
Login with your library barcode number (on your Library / University card) and password.
Use only lowercase letters.
What if I don’t know my password?
By default your password is your date of birth.
Password: 20jul1969 (lowercase letters)
If that doesn’t work or you changed your password in the past but can not longer recall it, contact a member of library staff who will be able to reset your password for you.
If you need to access the internet or the libraries’ electronic resources urgently, you can also use a Sun Ray (networked terminal). In the VHL this is the OLIS terminal on the first floor (north side, by the windows).
How do I change my password?
Go to OLIS, sign into your OLIS patron record (Patron Functions) and choose Change Password. You can also do this on a Sun Ray terminal in the library. Ask library staff for help with this if needed.
“Your account has been disabled” – what does that mean?
If you used your library barcode as the password, you will get this error message. You need to change your password in OLIS on a Sun Ray terminal or ask staff to reset it for you.
“The system could not log you on. Make sure your User name and domain are correct….” – what does that mean?
Make sure that the Domain box on the login screen is set to ‘library-public’ and try again. If you are still having problems logging on, ask a member of library staff to reset your password.
Can I save files?
Yes, you can save files, either to your memory stick or temporarily to the desktop. Note that all changes and files saved to the desktop will be deleted at the end of each session. To keep files securely, save them to a memory stick or email them to yourself.
I’ve saved my files to the desktop – where are they?
Files are saved by default to the top left of the desktop (for the duration of each session).
How long can I be away from the Library PC without being logged out?
If you don’t use the Library PC for 10 minutes you will receive a pop-up warning and after a further 10 minutes, you will be logged out automatically. Make sure you save your work to a memory stick if you think you may be away for that time.
Why can’t I share my username/password?
1. You must not share your username and password with anyone else. This contravenes IT regulations and you will be held responsible for any misuse of your account.
2. You can only be logged into one PC at a time. If you share your account with another person and they login, then they will close your session. You will lose any work.
Logout at the end of your session!
If you do not logout after you are finished, then the next person using the machine will have access to anything you have saved, or could misuse your account.
Ask library staff for help if needed!
Change to library PCs: reminder and disruption this week
A reminder that this week our PCs will be updated with new software and will require readers to log on individually. There may be a brief period of disruption while the work takes place.
For more information, please see our earlier post.
Change to library PCs: logging on and new software
From next week (week beginning 15th February), reader PCs in all the OULS libraries will be updated. The VHL is going to be the first library to get the new software, and our PCs will be changed early next week. The main change is that to access PCs you will need to log on with your OLIS barcode and password (the same as for the wireless or for stack requests).
Why this change?
The libraries need to comply with JANET and University network regulations. These require that a reader can be identified, if necessary, when IT regulations have been broken, copyright infringed or malware introduced.
How will readers benefit from this change?
Readers will have access to updated software (IE7, MS Office 2007), a choice of browsers (IE or Firefox), and new software, such as Endnote, iTunes, and much more.
How do I log in?
Log in with the same OLIS barcode and password you use to place stack requests or to access OULS-reader wireless.
Unless you have reset your password, the default is normally your date of birth. Ask library staff for help if this doesn’t work, or if you have forgotten your password.
Passsword: 20jul1969 (note lowercase letters)
NB, if your password is currently the same as your barcode, you will not be able to log on to the PCs until it is changed to be something different. You can change your password on the OLIS-only terminal on the first floor, or ask staff to do it for you.
If you have any feedback, please email email@example.com with the subject heading ‘Reader PCs’.
More information can be found at: http://www.ouls.ox.ac.uk/services/computing.