Scan & deliver

The Bodleian Libraries’ new Scan & Deliver service allows you to request scans of sections (eg, articles/chapters) from items located in our Book Storage Facility; the scanned sections are then emailed directly to you.

Who can use the service?
All current University of Oxford academics, students and staff. At the moment the service is not open to external readers (library card holders).

How much does it cost?
£4.75 per request, payable via your PCAS account.

How long will it take for my scanning request to arrive?
Usually within 24 hours, excluding weekends and University closed days.

How do I use the service?

  1. Sign on to SOLO with your single sign-on
  2. Find the item that you want scanned
  3. Click on ‘Location‘ then ‘Scan & Deliver‘ which appears under ‘Request Options
  4. Your request will be processed and your item will be emailed to you within 24 hours

For further information ask a member of library staff or visit: http://www.bodleian.ox.ac.uk/services/scan-and-deliver.

University network upgrade: change to scheduled downtime

OUCS have announced a change to the schedule of planned downtime for the network upgrade work this summer. There will now be no downtime on Tuesday 3rd July; instead the downtime that was planned for then will take place on Thursday 9th July. Again the downtime may last up to 11.30am.

This will affect all networked library services, including SOLO, PCAS, reader PCs and the wireless network.

University network upgrade this summer: effect on library services

Over the coming weeks, the University Computing Service is undertaking work to upgrade the University network. This will necessitate periods of scheduled downtime.

Networked library services may be unavailable, in some cases until 11.30am on:

SOLO, reader and staff workstations, wireless and Ethernet connections, and PCAS may be unavailable during the mornings. There may also be delays to the book service.

Local work affecting the Vere Harmsworth Library will be carried out on Tuesday 7 August. The networked services listed above may be unavailable in the Vere Harmsworth Library until 11am on this date. Again, this may cause delays to the book service on that morning.

We apologize for the inconvenience that this necessary work may cause.

Scan & Deliver: New service from the Bodleian Libraries

Today the Bodleian Libraries launch Scan & Deliver, a service offering an electronic document delivery solution for over six million items held in our Book Storage Facility.  This pilot will be available for current members of the University.

Requests will be placed through SOLO.   The Scan & Deliver option will be offered only for eligible items and will only be visible after an Oxford Single Sign On log in.  The same copyright regulations will apply as with our existing reading room and reprographics services (one article from a journal issue, one chapter or 5% of a book.); you will need to specify which section you require.

Once processed, the scan will be posted on a server and you will receive an email including a link to the scan.  The Scan & Deliver team will usually fulfil the request within 24 hours although this turnaround time does not account for weekends and any University holidays.  Each request will incur a flat rate fee of £4.75 with payment managed through PCAS (printing, copying, and scanning) accounts.  This cost reflects an unsubsidized estimated cost, which will be reviewed in future against actual costs and take-up.

More information is available at: http://www.bodleian.ox.ac.uk/services/scan-and-deliver

Minor disruption to photocopying and printing, Wednesday 11th January

On Wednesday 11th January there will be some minor sporadic disruption to PCAS copiers throughout the Bodleian Libraries. This is due to background reconfiguration, and each device will need to be individually reset and tested by remote access. This will mean the copier will be unavailable for a few minutes whilst this is done.  If you find the photocopier is not working or is busy (with no user present), please try again in 5 minutes. Apologies for any inconvenience.

PCAS problems

If you’ve tried to print or photocopy in any of the Bodleian Libraries over the last few days, you may have noticed some problems with the PCAS system, in particular in the afternoons.   It can be very slow to recognise your card swipe or to print out pages.   The PCAS team are on the case and are working hard to fix the problems.  This may mean that they have to reboot the system on occasion, which will cause temporary disruptions.

The problems are particularly bad during the afternoons when a lot of people are using the system.   If your copying/printing is not urgent, you might want to consider waiting until the evening or coming back the next morning.  

We hope that this will all be resolved soon and printing/copying will become a less frustrating experience!