Reader Survey 2019

Reader Survey 2019

Reader Survey 2019

A little survey, a BIG result

Between 21 January – 18 February we are inviting all members of the University of Oxford and Bodleian Libraries cardholders to complete our short online reader survey. This enabled us to assess user satisfaction and expectations of our libraries, collections and library services.

The survey seeks feedback on a number of areas including the provision of information resources, the libraries as a space for study, how staff interact with readers, information skills and support, and overall satisfaction with library support for research, teaching and learning.

We  are using a standardised survey tool (LibQual+) for our Reader Surveys, although it has been customised to make it relevant for Oxford. LibQual+ is used by over 1,200 academic libraries worldwide and therefore enables us to benchmark our performance against comparative institutions. Find out more about LibQUAL+.

Take the 10-minute Reader Survey here.

If you have any questions about the Reader Survey 2019, please look at our FAQs or email Frankie Wilson at survey@bodleian.ox.ac.uk

Survey is open from 21 January – 18 February 2019 – All completed entries can enter into a draw to win one of ten £50 Amazon vouchers!

You Said – We Did!

In response to comments from the Bodleian Libraries Reader Survey 2016 here are some of the things we have done based on your feedback. We welcome suggestions or comments at any time of the year so if you have something to tell us, write it in our comments book kept in Lower Camera or email us at radcam-enquiries@bodleian.ox.ac.uk You said-We did Reader Survey poster Jan 2017