7:30am
Bright and early, I brave the drive to Park & Ride and jump on the next bus to the city centre. I use the bus ride as an opportunity to make good on my resolution to read every day (one I’m already failing at). I’m currently reading Elizabeth Kolbert’s ‘Life on a Little-Known Planet’.
8:30(ish)am
I usually arrive around this time, ready to start by 8:42am. I’m on the Main Enquiry Desk three mornings each week and today is one of them.
9:00am
Once I’m logged in, I start working through the Reader Services inbox.
Most enquiries are run-of-the-mill: how to navigate SOLO, how to join the library, finding a specific collection or resource, advance orders, donations, basic IT troubleshooting. Others, not so much. Just the other day, someone got in touch to request high-resolution images of the Shelley’s 1817 draft of ‘Ozymandias’ as a tattoo reference!
Then there’s the more technical enquiries, which we tend to refer onto teams who can provide specialist support – copyright, bibliographic maintenance, AI. Recently, I’ve updated the directory document to ensure we have up-to-date contact details and to make these easier to retrieve. Mostly for my own sake, as I inevitably find myself scrambling to find these while on the phone.
11:00am
Two hours sounds like a long time, but it flies by when you’re having fun. That is, when you’re falling down rabbit holes researching a writing desk that supposedly belonged to Charles Dickens, or speculating on the existence of ‘a blue room with a bust of Caesar’ in one of the many Oxford libraries (both actual enquiries). Now is a good time for a quick twenty-minute break before getting back to it.
11:20am
The desk is somewhat quieter than usual, leaving me with some time to work on other tasks and tidy up my personal inbox. Following a recent change to the Bodleian Libraries’ lending policies, University members are now permitted to borrow books published from the year 2000 onwards from offsite storage (with exceptions). As part of my project, I’ve been analysing fulfilment data to understand how this has impacted lending in the Bodleian Library, so I crack on with this.
1:00pm
Just like that, my shift on the MED is done. I find a quiet corner in the Reader Common Room to have some lunch before heading out to stretch my legs. With the days still being short, it’s not often I get to see Oxford in daylight.
2:00pm
This afternoon, I’m on Banksperson & Delivery duty, which involves guiding the van, packing and unpacking totes, processing the delivery, and getting items to their respective reading rooms. The good news is there’s no rain. The not-so-good news it’s a small delivery, so there aren’t many interesting titles to remark on (like ‘Cooking Spinach‘ by Jane Grigson, a favourite from a past delivery).
3:00pm
As there’s nothing on my rota for the rest of the day, I head upstairs to the Upper Reading Room to catch up on odd jobs.
Recently, I attended the first of two half-day sessions of Carbon Literacy training. To obtain my accreditation, I need to submit a form demonstrating what I learned from the sessions, along with two pledges that I can action in the workplace. This is just one example of the many learning and development opportunities that trainees have access to as employees in the Garden, Libraries, & Museums (GLAM) division; there are many ways to tailor your trainee experience to your interests. I’m keen to see how my academic background aligns with ongoing work to decarbonise the GLAM division and broader heritage sector. I also use this time to work on some documentation for my main project and do some research for another side project I’m working on.
In between, I help a few readers with resetting passwords, using the printers, and finding books. Readers are still getting used to there being a circulation desk here in the Upper Reading Room, so it’s not uncommon to get confused people searching for their books.
5:00pm
And that’s my Friday finished – see you next time!
