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Trainee Showcase 2025: Part 4

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This is the fourth and final post in our series on the 2025 Trainee Showcase. If you missed the previous three posts, you can find them directly below this one!

Jake Banyard – Improving user access: wayfinding and resource signposting at Teddy Hall

Written by Millie Krantz

Jake’s trainee project tackled a problem intimately familiar to many library staff: how can we make libraries as approachable and intuitive as possible for readers?

Teddy Hall has a beautiful but imposing college library – it’s housed in the converted medieval church of St Peter-in-the-East and retains many original features like fifteenth-century stained glass. When libraries are in historic buildings that were built to intimidate and impress, readers can understandably have apprehensions about using the space, which poses a problem when we as library professionals want to welcome students in and encourage them to use our resources. In addition, the fact that it isn’t purpose-built means that it can be a bit of a maze, even to users who are familiar with academic libraries. Since it tends to be difficult to knock down medieval buildings just to make them easier to navigate, Jake has had to settle on improving accessibility by reworking the map, improving signage, and ensuring that accurate and up-to-date information is circulated on the college website.

An image of a computer on a desk, accompanied by a keyboard and mouse, a map, a sign about searching the catalogue, and a small teddy bear
Jake’s new and improved map and book-finding guide alongside an important member of staff

Jake’s improved maps take a seemingly simplistic approach, but one that is impressively pulled off: stripping out excess information while retaining and adding things that are actually useful. Anyone who has spent hours trying to rework their library’s map in Canva will understand how hard it can be to include as much useful information as possible without everything becoming visually overwhelming, but Jake’s tactic of splitting up and naming the different sections makes navigation much easier. Jake’s use of icons to indicate amenities not only makes it easier for students to look up where their section might be in the library, but also provides a common language of locations so that giving directions becomes easier, and represents the amenities in a visually different way to reduce the amount of clutter on the map. Furthermore, the maps provide an idea of the building’s actual layout and structure in order to help students navigate their way to the books rather than getting stuck at dead-ends. Jake has made sure to display the map at points where students would need it, alongside other useful resources, like a basic guide to using SOLO. On top of this, his map is designed to function in tandem with improved signage that indicates where study and accessibility aids can be found, improving wayfinding in general.

Webpages and social media are also important ways of helping students use our services easily, especially in college libraries that remain open outside of staff hours. Jake’s useful updates to the Teddy Hall websites ensure that students have easy access to information about printing and accessibility aids, and that various different pages are better linked, enabling students to be more independent and confident in their library usage. Jake also made several posts on Teddy Hall Library’s Instagram explaining what the library has to offer; this direct social media outreach provides an invaluable counterpart to the wayfinding and signage improvements inside the library.

All in all, Jake has planned and executed a number of highly useful improvements to Teddy Hall’s reader provisions, ensuring that the library will better serve the needs of students and that they will get more out of everything the library can offer them.

Hannah Richmond – Data, displays and digital support: my year in review

Written by Ash Lammers

Hannah’s presentation took us through her three main projects this year, which are paradigmatic of the various ways in which we as trainees make lasting impacts on our libraries. 

Shortly after Michaelmas started, Hannah set out to collect and analyse data from the student induction tours that the Law Library runs for new (and returning) students. She aimed to make these tours more effective for staff and students in three key areas: engagement, satisfaction and workforce. For engagement recommendations, she reviewed keywords that appeared most often in positive feedback about the tours (helpful and informative, if you are wondering!), as well as collecting attendee numbers for each tour or induction session held by the library. By combining this data with the improvements suggested by attendees, she concluded that increasing the awareness of inductions among students would be useful to make sure that all who might benefit from an induction could attend, and to increase satisfaction among those already attending. For workforce recommendations, Hannah collated a spreadsheet which compared the number of staff members involved in giving the induction and tours, and came to the conclusion that a reduction in the number of tours/inductions given would be beneficial for both staff workload and student engagement. Naturally, this data came presented beautifully in highly readable pie charts, spreadsheets and diagrams – what’s not to love? 

A collection of books related to Green Action Week arranged into a book display

A second project that accompanied her all throughout the year was the setup of the themed book displays in the Law Library. By curating themed displays for events such as Black History Month and Disability History Month, Hannah was able to highlight the diversity of the law collection and specific intersections of marginalised identities with the law. If you are interested in Hannah’s process, our earlier Disability History Month blog post features some examples from not only the Law Library’s display, but also the Social Science Library and New College Library. While it is widely known that trainees’ hopes of books being taken off the display and read typically remain but a distant dream, Hannah noted significant interest in readers walking past, who would stop to browse. 

Her final project involved recording three bitesize videos on Panopto, in which she took students through the basic steps of how to access digital support materials to assist them in their studies while at Oxford. These videos are currently available online, and will hopefully help many more students in the years to come.

Lilly Wilcox – Fresco: managing web archiving in preparation for the move away from Oxford Mosaic

Written by Elena Brearley

Over the course of the year, Lilly has presented on a few occasions about her work as a Digital Archivist, and each time I have been so impressed by her knowledge and passion for the subject. On the day of the showcase, she explained to us that University IT services are currently transitioning from the web publishing platform Mosaic to the new platform, Fresco. Lilly told us how her work as a Graduate Trainee Digital Archivist working with the Bodleian Libraries Web Archive (BLWA) has been impacted by this change.

To begin with, Lilly confronted us with an intriguing question: ‘Why archive the Web?’. She argued that we should archive the web for the same reason we archive any other kind of material: web archives have legal and evidential value as well as cultural, social, and historical importance. They are a significant resource for research, including for use in data sets.

Lilly introduced us to some key tools and programmes that web archivists use to do their work. An important tool for web archiving is a ‘web crawler’, which is an automated bot that ‘crawls’ and browses through the internet, capturing and archiving websites as it goes. Crawlers are used in other contexts too: Google uses them to find and bring together resources relevant to a search, and AI companies use them to scrape information to feed to Large Language Models.

Another key term for those such as myself who are new to learning about web archiving is ‘Seed URL’. Seed URLs function as a starting point for web crawlers to begin their journey working through and collecting data from a website. Web archivists can schedule crawlers to visit seed URLs at different points in time, and each captured version of the site is then saved to a WARC (Web ARChive) file. This means that past iterations of the site can be compared to the live version.

A screenshot of the Bodleian's Archive-It page

Bodleian Libraries Web Archive, which Lilly works on, was started in 2011 and is primarily focused on archiving University of Oxford websites. Until recently, these websites had been supported by the content management system Mosaic, a system which has posed some challenges to web archivists, including content frequently missing from captures due to being pulled through Application Programming Interfaces (APIs).

With the transition from Mosaic to the new content management system Fresco, Lilly’s team had to quickly make some challenging decisions about which websites to document for the Bodleian Libraries Web Archive. With the limited time, resources and budget available to them before the migration took off, they appraised over 1000 sites and decided to begin archiving over 150 additional websites, mostly for lab groups, centres, institutes, and departments. As they were in this process, sites were already being removed, so they had to work quickly and ended up gathering an enormous amount of data.

Fresco is being rolled out to the university community slowly, so the BLWA team is still learning how archive-friendly Oxford Fresco will be. Lilly emphasised the importance of collaboration and communication with web archivists from the outset of projects such as this one and hoped that people might gain more awareness of web archiving when creating websites (including designing them to be crawler friendly).

Lilly closed with a profound message on the importance of digital archiving, especially in times of political change, pointing to the recent change in administration in the US earlier this year and the drastic changes to government websites that have ensued. A question from the audience prompted Lilly to talk further about the implications of AI crawlers and how some sites have banned crawlers altogether. Hopefully in the future site owners and web developers will be open to working with web archivists to allow permission for their crawlers to carry on their work of documenting the World Wide Web.

Lilly is an effective and persuasive advocate of Web Archiving. She has certainly given me new insight and perspective onto how impermanent and slippery the internet is, and how necessary it is to document its changes over time. I hope she continues to be a champion for this important work!

Gia Simmons – Working papers and a small ‘archive’

Written by Lilly Wilcox

Last but certainly not least, Gia Simmons gave us a look into some of the work that she has done this year on two unconventional collections at the Social Science Library: a small archive of papers from the former International Development Centre Library and a large donation of working papers from the University of Bradford. For her project, she helped the SSL make steps toward understanding the makeup of these collections, where they belong, and how to make them accessible in future.

A collection of books and archival boxes from the Queen Elizabeth House collection

The International Development Centre Library was originally based at Queen Elizabeth House, home to the Department of International Development. This collection of papers came into being from a precursor to the IDC called the Agricultural Economics Research Institute and was created between ca. 1900–1980s. The papers were eventually inherited in 2005 when the contents of the International Development Centre Library moved into the SSL. Because of the complicated chain of custody and time that passed between when the papers were created, acquired by the SSL, and when Gia began looking at them, it had become unclear what the collection comprised.

In this larger collection from the International Development Library, Gia discovered a series of papers from the House of Lords for which the SSL had no record of the contents. The four boxes of material comprise miscellaneous papers relating to the creation of the 20th Report of the select committee on the European community’s agriculture and the environment during parliamentary sessions from 1983–1984. These made their way into the archives through a former Oxford Lecturer in Agricultural Economics, Dr Rosemary Fennell, who served as an advisor to the committee and deposited the papers with Queen Elizabeth House. Gia documented the different archival material in the boxes, taking note of their titles, creators, publishers, and dates of creation, as well as the mysterious set of codes with which the documents were labelled. Equipped with a new understanding of what is in the collection, the SSL is now looking for an archive with which to deposit these papers so they can be made accessible for research.

The second collection was a donation of working papers relating to international development donated to the Bodleian by the University of Bradford, which is weeding their collections. To integrate this donated material with existing SSL collections, Gia researched the full institution names and series names behind the working papers (which weren’t always evident from existing records and the material) to determine whether that series and its papers were already held by the SSL. With this information she was able to either match the material up with an existing shelfmark and barcode them for physical processing, or work toward creating shelfmarks and records for materials that were completely new to the SSL collections.

Gia’s presentation was a fascinating look into the sometimes-unconventional ways that our libraries acquire new material and the massive amount of work that is required to understand and make available these acquisitions.

And Finally, Our Farewell

Sadly, with this post, our time as the 2024-2025 graduate trainees has come to an end. We want to thank all of you who supported us, read our blog posts, or simply put up with us as we tried to make sense of the wacky world of the University of Oxford libraries. Hopefully we will see you all again, but if not…

So long, and thanks for all the fish!

Opening Doors: Accessibility and Diversity in Libraries

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This is Part II of our four-part series on our interview with Richard Ovenden.
For more background information on who Richard Ovenden is and how he came to be Bodley’s Librarian please see Part I.
For a discussion of the role of libraries moving forward into the digital age, please see Part III.
For a look at how various libraries are able to collaborate and serve their individual communities, please see Part IV.

Last time we spoke about Richard’s early career and how he was supported by mentors and colleagues as well as having a solid grounding in a variety of different libraries and library jobs. This time we focus more on one of the biggest issues facing librarianship as a career: accessibility.

Accessibility issues are a wide topic for discussion, encompassing not just physical accessibility of, in many cases, listed buildings, but also the accessibility of the profession to people who are members of certain marginalised groups. “If you look at the make-up of the Bodleian staff it doesn’t reflect society as a whole.” Richard acknowledges. For him part of this issue is “how can we change that when – the make-up, particularly when you go up the organisational structure it’s increasingly white.” And race isn’t the only issue, “there are other forms of diversity that are slightly better represented but still not adequately represented.” One of the more recent comprehensive surveys of the LARKIM (Libraries, Archives, Knowledge and Information Management) industry backs this up. It found that the lack of ethnic diversity within the profession is pronounced and whilst we are a female dominated profession, there is still a significant gender pay gap.

“This is one of the major issues for our industry at the moment.”

A statue of a man standing on a dais between two columns. There is pigeon mesh stretched in front of the statue and windows on either side.
The controversial statue of Cecil Rhodes which still stands atop Oriel College

For Richard Ovenden, accessibility is “one of the major issues for 
our  industry at the moment.” An issue that he acknowledges is not unique. “We share that across the museums and the cultural and scientific collections at Oxford. Particularly thinking about Oxford as an institution that has been … very implicated in empire and all of what that entails.”  It’s a legacy that will take more than a few years to undo, but the Bodleian is in the process of addressing at least some of the issues it caused. This impetus for change is coming from the very top. Richard mentions a “Bodleian strategy to address diversity and equality” and looking at the Bodleian Libraries Strategy for 2022-2027  you can see that the drive to improve diversity runs throughout the objectives laid out, as well as being explicitly stated as one of the core Guiding Principles in delivering the strategy.

Pre-dating this strategy, however, is an ongoing project called ‘We are our history’. The project involves several teams working on a variety of key issues related to improving diversity. One aspect of this is metadata, or the information we keep about the items in our collection. This can range from something as simple as the title and author of a work to descriptions of the item, its provenance or even how and when it was printed. With so much information to consider there are many ways in which we need to pay mind to the language we’re using and how we’re using it. As Richard puts it: “is our metadata fit for purpose, and how do we change that?”

Another aspect that Richard mentions is “How do we diversify the collecting of books?” The Bodleian libraries are of course one of six legal deposit libraries in the UK, meaning that we are entitled to a copy of every book published here. But as Richard points out, “we’re one of the great libraries for the study of Sub-Saharan Africa – are we buying books from African publishers, are we supporting the book trade in Africa? Or are we just buying books because it’s easier and cheaper to do it from library suppliers in the UK?” Being aware of where we source our collections and the potential biases that might entail is crucial to ensuring we have a strong and diverse body of knowledge available to our readers.

A large black sign lists the exhibition title. Attached to it is a strip of Union Jack bunting that connect to one of the exhibits. There is a display case on the wall behind with books and labels and a small interactive screen tucked next to the entrance sign.
Part of the “These Things Matter” Exhibition at the Weston Library

But it’s important also to consider how we present that knowledge to the wider public, to “look at our exhibitions” as Richard explains. We’re sat with him in the main hall of the Weston library and he gestures behind him, “as you can see here at the moment”. Currently the newest exhibition at the Weston is ‘These Things Matter’, a fantastic collaboration between the Museum of Colour, the Bodleian, and Fusion Arts. The exhibition examines items from the Bodleian’s collection that illustrate the horrific legacy of colonialism and slavery, and invites seven artists to interpret and respond to the material in a variety of mediums, including sound, art installations and digital displays.

Beyond even the collections, however, we also need to think about our staff. Richard points out that biases can creep in “even in how we advertise our jobs”. He wants to strive for job postings that are “easy for people who might not have thought about working at the Bodleian – from communities who do not usually send their members to work in university libraries.” Unless we are able to employ a diverse staff, these projects become more difficult to carry out, and less impactful.

“It’s got to be part of our everyday business”

Whilst all these initiatives under the ‘We are our history’ project are fundamental to addressing these issues of accessibility, Richard warns against becoming too complacent. “Funding has allowed us to get a project manager to help co-ordinate that but really, it’s for my senior colleagues in the library to take the responsibility for that. So, it can’t just stop when the funding for the project has run out. It’s got to be part of our everyday business.” Until we make accessibility and diversity as intrinsic to libraries as the books themselves we cannot really say we have made true progress. And as Richard rightly points out, “that project’s really looking most at race and ethnicity but there’s also gender, equality, sexuality, even disability to think about.” Libraries are meant to protect and preserve information to be accessed by everybody, and unless we consider the different needs of some of the myriad groups who, arguably have greater reason than many to make use of our services, we’re falling short of the basic requirements of the profession.