Library Provision During a Pandemic: A Day in the Life at Christ Church (Michaelmas 2020)

8am: Arrive at the library and wash my hands! Since we are a lending library (unlike the Law Library and Old Bodleian), I come in an hour before we open so I can shelve the previous day’s returns and start gathering Click and Collect requests before the students arrive. This is because our bookshelves are in close proximity to the study desks, and it becomes much more difficult to navigate around students for books while maintaining a 2m distance once it starts filling up.

The previous night’s library clerk will hopefully have arranged the books on our returns trolley in sequential order so I just have to run them back in through the self-issue machine. This is the first substantial adjustment we’ve had to introduce because of the virus – instead of returning books themselves, readers must leave their loans with us to be quarantined overnight before I return them the following morning. I then separate the returns according to their location (e.g. East or West Library, Upper Library or the Orangery). At this point, I usually log into the library inbox, open the Aleph report for Click and Collect requests, organise the shelfmarks to my liking and then print them out so that I can collect students’ requests and re-shelve returns simultaneously.

While moving around the library to shelve, I’ll also complete any outstanding tasks as I encounter them, for instance replacing the daily track and trace form, checking that the Upper Library is unlocked and de-alarmed for student arrivals at 9, and removing any student belongings that have been left overnight.

 

9-10.30: Once I’ve fetched the day’s first batch of Click and Collect requests, I spend the morning at the enquiry desk. Students start filing in from 9 and I answer any questions they may have while issuing out their requests and notifying each reader via email that their loans are ready for collection – a lengthy process, and one that is unique to pandemic times. I also remove any uncollected requests from previous days (we retain books for 24 hours only) and make a note of repeat offenders so I can see if they need another nudge, or extra assistance with getting books – occasionally these have not been collected because the student in question is self-isolating.

Then I’ll work through our inbox and answer emails, making note of quarantine deliveries and chapter scan requests. Our wonderful senior library assistant and the colleague I work with most closely, Georgie, will also check in with me to see what our plan for the day is, and leave book post with me to unwrap and print invoices for the new arrivals.

 

10.30-11: Coffee break!

 

11-12: Back on the enquiry desk, I spend this time processing and issuing out new books that have been recommended for purchase by students. We are fortunate to have a generous book budget so there is always a huge pile of books in various stages of processing that need covering, adding to Aleph and so forth.

Students can also request books they need by simply coming to the enquiry desk and asking, so I usually spend some time fetching and loaning out books on demand. This feels more personal than the Click and Collect service and sometimes leads to interesting conversations about students’ research. I believe that I have gotten to know our students more quickly and comprehensively this year than I otherwise would have since I’m now (perhaps to their chagrin) an intermediary figure between them and their reading.

If it is a quiet morning, I also do a little work on our reclassification project. We are moving towards Library of Congress, however a significant amount of our collections are still classified via our Roman numerals in-house system. I’ll grab 20 or so books from the Classics section (currently IX), switch them over to LoC on Aleph, print new shelfmark labels and shift them over to their new home in the PA’s in the West library.

 

12-1: Lunch! The librarians at colleges get free lunch and I take full advantage of this. We are big fans of the bread rolls.

 

1-2: More enquiry desk, more processing, more emails.

 

2-3.15: Georgie takes over the desk, so I am free to complete my tasks outside the library building. Throughout Michaelmas, my afternoons were dedicated to following through on delivering books to self-isolating students – mostly within college grounds, although I have also cycled to an accommodation site in Cowley for a book delivery. I’ll also swing by the lodge for more parcels, boxes and post, and fetch the more obscure books (usually requested by fellows) from our off-site locations.

 

3.15-4: The second Click and Collect report arrives, so I do another round of fetching and issuing books. Georgie and I might brainstorm a tweet for the library account, I’ll spend several minutes lamenting that we don’t have library cats like St. Hugh’s (the cornerstone of any truly decent social media presence), and finish my work day at 4pm.

A Day in the Life: Ella and Naomi in the Law Library  

Hello! We have now been in our roles for over two months and thought it would be a good time to share what a typical working day might look like for us both. Aside from daily desk duties and the Wednesday afternoon training sessions that are a brilliant feature of the graduate trainee scheme, we largely have the freedom to structure our days as we please. While no two days are typically identical, this ‘A Day in the Life’ timetable offers a flavour of how we organise our time…

 

A door leading to the Information Resources office
The mysterious IR office…

08:40

Naomi: Arrive at the library, put things away in locker and walk up to the Information Resources (IR) office where my desk is.

Ella: Arrive at the library, make a cup of tea, get myself sorted and head upstairs to log in.

 

08:45-08:55 

N: Sign into Microsoft Teams, check emails, write a to-do list for the day.

E: Log in to the computer, sign in on Teams and check emails for anything urgent. I’ll also check for Law Bod 4 Students (LB4S) requests at this point – LB4S is an online site available for law students with extra resources, and they can submit requests for material that they can’t find online to be added to it. If any requests have been submitted, I make a note to deal with the request later that morning.

 

08:55-09:20

N: Shelving books left on the trolleys throughout the library overnight and opening windows.

E: Whizz round the library opening windows (very important at present – helps ventilate, which limits the spread of coronavirus) and shelving books from the day before.

 

09:20-11:00 

N: Morning desk duty. The library opens to readers at 09:30. Sitting at the Enquiry Desk involves signing in readers who have booked seats through the online Space Finder system, answering readers’ enquiries (e.g. explaining where certain books are located, lending power banks, giving directions to other parts of the St. Cross building), and working on other tasks that can be done at a computer, such as building ORLO reading lists (or writing this blog post!).

GIF of Ella demonstrating the mobile shelving unit
Using the mobile shelving

E: I carry on dealing with LB4S requests, double-checking SOLO (Search Oxford Libraries Online) and ORLO (Oxford Reading Lists Online) to see if the material is available online and they’ve just not spotted it. If it isn’t, I email our Research Support Librarian, who has to go through various copyright checks to see if we can make the material available on LB4S. (She also sometimes finds resources I’ve not been able to, as she has more experience dealing with tricky legal databases!)

I’ll also do a bit of scanning for Scan and Deliver, the Bodleian scanning service. I’ll then edit them and send them through to readers.

 

11:00-11:30

N: Quick socially-distanced tea break in the staff room with Ella… potentially a trip to buy a coffee. Then a brief session stamping Official Papers.

E: Tea Break! An essential part of the morning. Naomi and I occasionally visit The Missing Bean Café in the building (great coffee, friendly barista, sweet treats always look delicious too) but mostly have tea and a socially-distanced natter about our mornings (Bake Off is also a popular topic of discussion – I have strong views about this year’s hosting choices). Then I’ll do some book processing – stamping and tattling if Naomi wants help, or shelving serials. I might also spend some time stamping Official Papers (OP) and attempt to shelve some OP documents (a daunting task as shelf marks can be exceptionally complex). This will usually take me through until lunch.

 

Rows of shelving which are part of the Official Papers collection
The Official Papers collection

11:30-13:00

N: Book processing tasks such as counting, stamping, labelling and updating spreadsheets to record deliveries of purchased and legal deposit books. We are currently making headway with processing the many books which could not be delivered during the first lockdown, seeing as the Law Library was closed.

 

13:00-14:00

N: Lunch break. Ella and I eat together in the staff room and then go for a walk around the beautiful University Parks – we love how close they are to the library.

E: You’ll find Naomi and me in the staff room at lunchtime. Sadly, we don’t get a free lunch – the trainees at the college libraries do, and from what I’ve heard the food is delicious, and there’s usually dessert. Although our kitchen boasts a hot water tap, two microwaves and numerous coffee machines, so…

 

14:00-15:00 

N: Time to scan some book chapters and journals for the Scan and Deliver service. After scanning them to a memory stick, I edit the PDFs at my desk and email them to readers.

E:  This hour might be spent carrying on with the tasks above, digitising a resource for ORLO, updating an ORLO list or doing some of the other tasks that pop up on an irregular basis. I also help out with the LRMSP (Legal Research and Mooting Skills Programme) which is a module to help undergrads get to grips with finding legal resources and using them in a moot 1 . In the past couple of months it has involved looking over some students’ submissions and figuring out strategies for moving parts of the course online, and we’re currently preparing for online moots, which I might get to help clerk at.

 

15:00-15:30 

Naomi stands at a PCAS machine scanning a book
Doing some scanning

N: I shelve some new serials. These can often be a little trickier to find and shelve correctly than books.

E: Desk duty until 17:00. Naomi has described the main tasks we do while at the enquiry desk. In the background, I’ll be updating the Spanish and Latin American Law LibGuides – online guides to the Bodleian Law Library’s resources.

 

15:30-16.55

 N: Another tea break! Afterwards, I unpack some book deliveries in the post room and fill a trolley to take back to the office. The rest of the afternoon is spent making a start with processing them.

 

16:55-17:05 

N: Tidy things away, say goodbye on Teams, close any open windows in the office, and go down to the staff room.

E: Time to pack up and head home!

 

 

1. Moot = a ‘court competition [which] simulates a court hearing (usually an appeal against a final decision), in which participants analyse a problem, research the relevant law, prepare written submissions, and present oral argument’ according to the Oxford Law Faculty.

Emma Gregory, Sainsbury Library

Hi there! I’m Emma and I am the new trainee at the Sainsbury Library at the Saïd Business School.The Business School was opened in 2002, so the building and the library is one of the newest in Oxford. The Business School has two locations; Egrove Park and Park End, where I currently work.

At the Saïd Business School

The Business School offers a variety of courses in business, such as the MBA (Master of Business Administration), Law and Finance, Major Programme Management, and MFE (Master in  Financial Economics), to name a few. The library is split into two levels; the upper floor for silent study, and the lower floor (where the main library desk is) for a mixture of quiet study areas and group work spaces.

The Upper Reading Room

The library offers many textbooks on all areas of business, as well as several journals and a daily Financial Times. We also have a large number of databases that students can access to research different companies and their financial and economic data. The newer members of staff, myself included, are currently undergoing training on these databases so that we can help students with their enquiries and research.

Some of the books we offer at the library

My days are really mixed and no two are the same! Here’s a quick overview of what I did yesterday:

8.45am – Arrive at work. Today, it’s my turn to set up the front desk for the day. I turn on the computer and the lights, check the photocopiers, re-shelve books that have been returned, and make sure the library is ready for our users.

9am – The day is split into two for the desk duty; the morning and afternoon shift. I usually work one of these a day. I’m working the morning shift today which is 9am to 1pm. The enquiry desk can be challenging at times, as I don’t always know the answers to the questions asked of me, but help is at hand! My colleagues are really patient and helpful, and I’m learning a lot from their answers and training. This morning I had enquiries about how to use the printing system, where to find particular books, and which databases were best to look at for researching different aspects of a certain company. We’ve recently finished welcoming this year’s under- and postgraduate students, so the library is pretty busy now.

1pm – Lunch time. The Saïd Business School has amazing facilities, lots of different options for lunch, and the students are well cared for by all the staff here. I have a free coffee every day too! Yum!

The Cafe offers a wide variety of snacks, and we also have a restaurant that provides hot and cold meals.

2pm – This afternoon, I received a new copy of the Economist and two other journals. As part of my role, it is my responsibility to prepare and process the journals so that they are ‘shelf – ready’. This involves registering the journals, attaching a bar code and preparing security labels for them. I then process the older copies and store them upstairs.

The Economist, one of our weekly journals.

3pm – The Saïd Business School is going through some re-branding so I’m working my way through changing the signs around the library. This week I’m working on changing the labels on the journal holders upstairs. I’m also going through them and making sure they’re all in the correct order.

Part of the re-branding involves me checking the journal labels upstairs.

4.30pm – Throughout the day I make sure all the books are correctly re-shelved and the library is looking tidy and suitable for our users.

5pm – Home time (already!). The days here zoom by for me. I feel like I blink and it’s the end of the day!

I love working here at the Sainsbury Library. It’s really modern with lots of green spaces available for both staff and students. When the weather permits, I like to sit outside for lunch and my breaks.

One of the courtyards around the Business School

I’m learning a lot about search techniques and understanding all the different databases that we have so that I can help the students the best way I can. The days are incredibly varied and I am encouraged and helped by my colleagues everyday. Everyone here has so much knowledge that they’re willing to pass on – I’m well looked after! I’m looking forward to seeing what the rest of the year has in store for me!

One of the art installations around the School

St John’s College Library: Trainee Introduction

A day in the life of a graduate trainee librarian, St John’s College.

Hello – my name is Rhiannon and I’m the graduate trainee at St John’s College Library. I’ve recently graduated from the University of York where I did my undergraduate degree in English literature.

Our readers at St John’s are all members of the College, from undergraduates to Fellows, and we provide core texts on a wide range of subjects. We also have Special Collections, including manuscripts and early printed books. As part of a small team, my work is very varied, with many opportunities for responsibility and personal projects.

9 am: social media. I start the day by updating the Library’s Facebook page. Today I have a new Special Collections blog post to advertise, sharing our texts from the Reformation. (I almost immediately get a text from my mum telling me I’ve made a spelling error in the blog.)

9:30 – 11 am: processing books. This is the technical services side of the job. I classify texts and create holdings records for new stock, making it available to our readers. This includes brand new books, and older texts which might be donations or unrecorded items from the Library stores.

11 am – 12:30 pm: reader services. A visiting academic has come to look at an early printed book, so I work in the beautiful Old Library to supervise his study and make sure he gets the information he needs. The Old Library houses our Special Collections; as well as being a space to preserve and display wonderful old texts, it is very much a working library. Visitors often come from far and wide to consult unique items. While I supervise, I get on with some writing, including a Halloween themed blog post for the Special Collection blog.

12:30pm – 1:30 pm: lunchtime! A significant perk of working in a College Library is free lunch every day in the Hall. Today is a hearty pasta bake.

1:30pm – 3:30pm: donations. The Deputy Librarian and I sort through a new batch of donated books, choosing which books would be useful for our Library, which I then process. Donations provide some interesting and unusual texts; in this case, there is a wide array of theological books. Excitingly, one contains a 1940s bus ticket!

3:30pm – 4pm: RFID labels. Bringing the library up to date, one of our projects this year is to put RFID labels in all borrowable books. This will prepare them for use at self-issue machines in the new library building, due to open in a few months.

4pm – 5pm: shelving. Some good old-fashioned shelving! The library has two rooms of open shelves: the Paddy Room on the ground floor, mainly for sciences, and the Laudian Library on the first floor, mainly for humanities.

5pm: closing up. During the Vacation we close at 5pm, so I switch off all the lights and make sure there are no readers hidden away who have lost track of time.

Throughout the day, readers and visitors come in with queries and items to return. Most of my work is done at the Issue Desk so I’m always on hand to greet and assist readers.

A day in the life of a Graduate Trainee: Taylor Institution Library

As we are now approaching the final months of the Graduate Trainee year, I thought I’d write a quick post detailing what I’ve been up to throughout the last twelve months! Although my work has changed throughout the year, in this post I have tried to describe a “typical” day in my library; detailing both the routine activities I do virtually every day and giving a snapshot of the individual projects that have changed throughout the year.

Here it is:

9.00 – Arrive at work and prepare the library for opening at 9.30. This involves switching on the Desk and SOLO quick search computers, setting out the cash boxes ready for collecting fines, and opening some windows in the main reading room and computer room to let some air circulate. I will also normally do a spot check of the library; tidying up anything left from the previous evening and shelving any books left on tables.

9.10-9.30 – Once the library is ready to open, I then start Aleph (the University’s Library Management System) on both desk computers, and open my email inbox. Afterwards, I download the daily “Lapse List”, which contains a list of both the Bodleian and PTFL books that need to be returned to the Book Storage Facility in Swindon every day. I then find these books on their shelves by the main desk, process them, and place them in the box to be collected by the delivery van at lunch time. If my colleague has not already done so, I will also check the Book Returns Box to check whether any books have been returned to the library outside of opening hours, and then return them to the shelves.

9.30-11.00 – Now that the library is open, readers start to enter and I therefore start my everyday desk duties. As it is now close to exam time, several readers are entering the library returning or borrowing books, but there are also regular questions from readers both in person and on the telephone, and I advise them on a case-by-case basis. This week, for example, I have answered questions about the payment of fines, the use of the Bodleian wide printing system (PCAS), the location of resources both in the PTFL and in the wider Bodleian libraries, and had to chase up books for readers that had not been returned on time.

When readers are not at the desk, I also start to reply to any emails that come through either to my own inbox or to the generic library inbox. These can be from readers asking questions about resources, or from colleagues asking me to complete specific tasks. Additionally, I help to process any fines payments coming through from the online store and reserve places on information skills sessions run by the library.

11.00 – Tea Break!

11.10 – 13.00 – In addition to my regular desk duties and answering email enquiries, as the day goes on, I normally take the opportunity to work on one of my individual trainee projects when the desk is quiet. These have been varied throughout the year and have changed depending on the individual needs of the library. So far, I have written a blog post advertising the library’s collections to a wider audience, created a new PowerPoint presentation for the Library Information Screen, and taken part in a project to reclassify the remaining Theology classification to Library of Congress (more details to follow in my presentation for the Trainee showcase!).

13.00 – 14.00 – Lunch!

14.00 – 15.00 – Shortly after 2pm, the Bodleian delivery van usually comes to collect the outgoing Closed Stack Books and to drop off any books that have been ordered in the last 24 hours from the Book Storage Facility in Swindon. After they are delivered, I process any new books with colleagues and then place them on the reservation shelf at the Enquiry Desk. When they are processed, a reader gets an email informing them that their request has arrived, and they can then come to the desk to collect it. After processing the stack books, I normally continue on the desk, answering any further enquiries and shelving any returned books once I have any spare time.

15.00 – Tea Break!

15.10 – 16.45 – For the past few months, in the afternoons I have often been in the back library office as we are currently completing a weeding project. As we are trying to make space in the library for new acquisitions, I have been selecting low use books from the open shelves and processing them ready for ingest into the Book Storage Facility. I therefore need to replace the barcode on these books and update their catalogue record to reflect their new location. Once they have been processed, these books are placed in a special ingest box and collected by the Bodleian delivery van the following day.

16.45 – 17.15 – If it is not term-time, in the last half an hour of the day I help other colleagues to prepare the library for closing at 5pm. This process is basically the reverse of the opening procedure, but we always make sure that we check all areas of the library for any stray readers before we close the building! As it is currently term-time, I normally hand over to the evening staff at this time at the moment, unless I am on an evening shift myself of course. The library then closes at 7pm.

A Day in the Life….English Faculty Library 03.02.15

8:45am – Lock my bike up and let myself into the library, the library doesn’t open until 9 but the staff all come in a little earlier to open up properly.

8:50am – Banking! Every day I reconcile the float and put the till out.

9:00am – Another daily duty – I check the lapse list and pull items off our hold shelf to go back to the BSF, scanning them through Aleph and packing them into crates.

9:30am – I am responsible for the first reader count of the day (fortunately for me it is usually the smallest count!)

9:32am – If I have any important emails (I rarely have important emails) I will probably start responding to them at this point. Today I used this time to process some DVDs and check in journals on  ALEPH.

10:15am – Today I also covered a box in craft paper…. the EFL are preparing to launch a ‘love your library’ competition to celebrate National  Libraries Day. The box will be for competition entries. Sometimes you end up doing things you don’t really expect a librarian would do!

10:30am – COFFEE TIME. The EFL is usually well stocked with biscuits, nothing but one sad stale jam doughnut from last week knocking about today. Tragedy. I made do with a vegan fruit bar thing. It wasn’t the same.

11:00am – Back to work time! I spent a bit of time looking at the EFL Twitter and Facebook pages to see how our National Libraries Day posts are faring. I also packaged up some books to send back to their correct libraries – almost every day we get at least one college book returned to us, usually cleverly hidden within a pile of our books. I’m still unsure as to whether this is a deliberate ploy by the students (I mean they are a clever bunch) or if they are just a tad forgetful at times. Either way it gives me an excuse to stretch my legs and say hi to the porters.

11:30am – Stack requests! I knew I was forgetting something…. I head down to fetch up our delivery of books requested from the BSF. Two crates today which is pretty standard for the EFL. Some libraries get far more! I scan the books through ALEPH and arrange them on the BSF requests shelf in alphabetical order.

12:00pm – Lunch time…. I ate a very depressing salad which was pretty wilted. I brought this from home though so do not take it as a reflection of the trainee experience! I decided to go for a walk as it has been snowing lately (so it looks pretty outside) and I thought I’d make myself useful by popping to Tesco in town to replenish the biscuit supply ahead of afternoon tea break. I also picked up some chocolates to bribe students to act as an incentive for the competition I mentioned earlier.

12:50pm – I ate two cheese-strings I forgot I left in the fridge and immediately felt a sense of self loathing and regret.

1:00pm – It was my desk duty, so between then and 3pm I was at the circulation desk helping with reader enquiries, issuing and returning books and organising shelving trolleys. Common queries include students requesting materials from our Stacks, help with printing and help to find books.

1:07pm – Settled on the desk I open up a spreadsheet I’m working on. One of my current projects is to take stock of the journals holdings in Stack One, as we will have to clear our out stacks to make way for some planned building works. I have to make a spreadsheet which lists all the journals kept in Stack one and a record of how much space they take up on the shelves. This will help us toward making decisions about stock to withdraw.

1:18pm – One of the porters dropped the post off, it is part of my job to sort through it all. when I initially started I found it really weird opening post addressed to other people but now I don’t mind – unless an item says ‘confidential’ the majority of our post tends to be invoices, new periodicals or advertisements from publishers about new books.

1:47pm – Started writing this blog post…

2:14pm – Noticed a full returns trolley so sorted it out ready for the afternoon shelvers.

3:00pm – Desk shift over! Kevin, our afternoon library assistant always covers the desk between 3 and 5. I took the post back into the office to finish sorting through it.

3:30pm – Tea time. Time for a hard earned biscuit. I had to make the difficult choice between a custard cream or a chocolate digestive. Oh, the struggle.

4:00pm – Back to work for the last hour of the day. I usually use this time to do something technical, like process a few books or periodicals. I looked despairingly at my journals spreadsheet, but decided 4pm wasn’t a good time to go downstairs and start measuring things, so stuck to processing. This involves stamping books, adding their shelfmarks on ALEPH and adding them to our LibraryThing account.

4:50pm – It was practically the end of the day, at this point I usually write up a to do list for tomorrow, finish up any task I’m doing as I can’t stand leaving things unfinished. I may pop out to the issue desk and help decant books left around the library onto reshelving trolleys but i’m not always needed for this.

5:00pm – As it is term time, I didn’t need to do any of the closing up duties as we stay open until 7pm. Those of us not working the evening left, locking the door and putting up the sign to say to enter through the porter’s lodge after 5pm. Home time!

 

This is an overview of a day in the EFL! Generally I do most of the tasks mentioned every day, although no two days are exactly the same! Once we had a book returned by a pilot in the post who had found it on his plane, and another time we had a strange man walk into the library to hand over some very odd handwritten poetry (we don’t have swipe access like other libraries) so it’s certainly never boring!

A Day in the Life at the SSL

As I have now settled into the Social Science Library, I thought it would be nice to write a ‘Day in the Life’ like previous cohorts have done to give a bit of insight into what being a Trainee can involve!

As there are two of us in the Social Science Library, we share the workload by focusing on different tasks each week. This week I’m concentrating on Technical Services tasks.

9.00 – I arrive at the library and meet with a member of the SOLO User Group. SOLO (Search Oxford Libraries Online) is the Oxford University catalogue. Another trainee and I were given the opportunity to join the user group, but during the first meeting a lot of things went over my head! It’s interesting to get some background about the group (and understand the acronyms!) and I also get some useful information about distance learning options for library school.

10.00 – Time for my shift on the Issue Desk. As Trainees we are on the desk for several hours each day. You never really know what you’re going to be asked but I have just about got to grips with some of the more common queries which tend to be regarding issuing book, stack requests (more about them later) and problems with printing. Today I also change a printer cartridge and don’t get ink all over myself which I consider a small triumph.

11.00 – Tea break. Today is the Reader Services Librarian’s last day, so everyone gathers for cake (it was delicious!).

20150203_111227
Libraries are run on cake

11.25 – Time to start on my Technical Services tasks. The main part of this being book processing. This involves doing some basic work on Aleph like adding shelfmarks. Followed by adding stamps, security tattle tape and labels. The library receives books that are shelf ready, books from legal deposit and books that we have bought online, and each needs a slightly different amount of processing (definitely no stamps in the legal deposit books!).

20150204_121650Physical Book processing – stamps and plates

13.00 – Lunch. Today I’m reading The Humans by Matt Haig which I would thoroughly recommend.

14.00 – More book processing.

14.30 – Back on the Issue Desk. Around this time, we normally receive our afternoon delivery of stack requests from the Bodleian Storage Facility in Swindon. I check them in to our library and add them to our stack request shelf. Luckily there is only one box today but sometimes we can get loads.

15.00 – Every week in term time we have a Reader Services meeting. This is quite useful for knowing about any new procedures or any other issues that have come up on the desk. Today we’re told about how some inter-library loans can now be taken out of the library and the procedure involved.

15.30 – Journal survey time. The SSL is currently surveying all the print journal stock to see if there is anything we can move out to the BSF or remove to make more space. As our current holdings are incorrect, I am surveying what is actually on the shelves and making a note of what volumes of each journal we have and how many metres of shelving it takes up. It is interesting to see how the design of some of the periodicals have changed over the years when we have volumes from several decades. I spot some volumes today from the 1880s that carry right on through until 2013.

16.30 – Another aspect of the Trainee Technical Services tasks is book repairs. We assess books that are in need of repair to see whether they should be replaced, sent to conservation, a commercial bindery or repaired in-house. Today I repair a couple of books that have a page loose and put them under a very high-tech weight (i.e. a brick) to dry.

20150204_121713Book repairs

17.00 – Just enough time for some more book processing. Some of the books I have been labelling need covering, which means an opportunity to channel my inner Blue Peter presenter to wrestle with what is effectively sticky back plastic and hope I don’t get any air bubbles!

17.30 – Time to go! As its the Reader Services librarian’s last day, we are off to the pub for her leaving drinks.

Not a creature was stirring … ?

codrington_1

In my second term at the Codrington Library what is most striking is how the space metamorphoses in the transition from term to vacation and back again. My re-acquaintance with the library, whilst no less bedazzling, has been considerably less terrifying than our first introduction in September. In coming back to my desk on the 5th of January, which despite its unusual lack of clutter was still very evidently my own, I was able to discern that it was unusually peaceful. In the dark winter evenings, particularly after the students scurried away for the holidays, the space was eerily, wonderfully quiet. This carried through to January but changed suddenly. A month into Hilary term, now that the students have awakened from their winter slumber, the library feels undeniably different and has regained its Codrington “bustle”.

The little-known open-door policy towards external admissions and the nature of All Souls means that the Codrington largely attracts a very specific type. Insofar as my day is concerned, the private researchers are most noticeable. Their usual interest in early printed material requires the attention of the more senior librarians and thus accords to me the responsibility of acting as frontman for other readers. The fellows, largely self-sufficient, are, to my great surprise, often the most invisible. Thus, it would seem that the presence, or absence, of students stands out most. In here at least, the majority (undergraduate and postgraduate alike) are quiet and fastidious, steadfast water drinkers, and surprisingly choosy about the books they request. The resonant space discourages idle chatter making me, more often than I wish to admit, the loudest entity walking up and down with heavy feet and opening the mockingly shrill bookcases. Yet, in their silent study, they shape the space and my workday.

Musings aside, what has changed? The longer opening hours in term (9.30-6.30) are more productive and more draining than the 9.30-4.30 day in vacation, but the changes, I think, largely pertain to the way that the day is structured. This stems, I think, from the way that the Codrington functions: in large part through the work of very small team, only three of which are full-time employees. In the vacation period we are more able to work together because there are fewer queries to attend to. The workday, in this sense, has the potential for structure. Personally, I had time for book moves in the stacks, looking into postgraduate programmes, reading up on areas of librarianship that interest me, sitting in and paying close attention to the work of my colleagues so that I might learn from observation, and starting my graduate trainee project (hours and hours of looking at manuscript viewers online!).

In term, however, the “division of labour” becomes more evident with each of us taking up more distinct responsibilities based on competence and seniority. The office is public and central to the layout of the library. All tasks are done from this one base, and thus we are always open to interruption. Consequently, during term-time, the “day in the life” of this library’s trainee, the Codrington’s version 9.0., is largely arbitrary, determined almost entirely by what comes through the office door. My “do or die” daily job list is quite short – updating an excel spreadsheet of books fellows have borrowed, processing post and incoming journals and doing the same in the afternoon, more or less keeping up with re-shelving and helping close down the library in the evenings. I have a variety of background tasks and projects as well, including processing acquisitions and presentations, research for the graduate trainee project and making shelf labels for the great library, but for the most part, after the morning tasks, the rest of the day is filled with reader requests.

So far, I have found this traineeship to be, in large part, an exercise of observation. It is very fascinating, however, to work in a library wherein the readers, however quiet and invisible, still have such a tangible effect on the space and workday. The transformation of the library is equally evident as the day progresses. As lunch approaches, we are less able to keep to a single task for very long (they—the students—have clearly awoken) and this often lasts until mid-late afternoon. This piece, for example, was started early but soon became, truly, a “day in the life” blog post. My desk is the first one walking into the office, so I interrupt my task if someone approaches to request a book or sign up as a new reader. There is definitely more shelving as well! That said, finding the confidence to slam bookcases open/closed when the majority of the great library is filled with diligent students is part of another skillset altogether, one I am yet to acquire, so now that I can do that in the relative cover of darkness I should scurry off as well.

Work to do, places to be, people to see, shelves to slam.

 

A Day in the Life of the Oxford Union Trainee

9.15am   I arrive and help my colleagues open up the Library. This involves a lot of light switches, unlocking various doors and drawers using a wide selection of keys and provides the rare treat of enjoying a moment or two in the Old Library all by yourself: an amazing chance to glance up and marvel at the Pre-Raphaelite murals and William Morris painted ceiling. If I’m honest, working here has ruined my expectations for workplace interior décor…

The Old Library

I check the returns box for any overnight deposits and scan them in, sorting books for reshelving. Then it is time to check emails and ensure everything is ready to go for when the readers start to arrive at 9.30am.

9.30am   During term time, I’m either on desk duty for the morning or afternoon. This gives me a chance to get on with processing and classifying any new books, before adding them on SOLO – a job that is easy to break away from to help students with any enquiries or to loan and return books. Members of the public who wish to visit the murals also come to the library desk as their first port of call. During the vacation, we offer talks to groups on the history of the murals – I’ve recently given my first one, which was quite nerve-wracking but actually very enjoyable once I got into the swing of it! During term-time though, we only allow small groups to visit so that they don’t disturb the readers. Each visitor gets a little pamphlet to allow them to self-guide, or they can hire one of our brilliant audio guides, which will give them a much fuller history.

11.00am   Tea! We all stop work for a cup of tea and a chat (and a chocolate or two if anyone has been on holiday recently!) This is great as it allows us to catch up with each other, and to bounce ideas or questions around as well.

1.00pm   Lunch. Nom. During term time we can have soup or a sandwich from the Union bar, which is brilliant; however, during vacation time I have to remember to a) make my lunch before leaving home, and b) remember to put said lunch in my bag and actually bring it in to work with me. I am not always successful.

1.30pm   Back to work. If I’m back at my desk then there is always lots to do – I have several ongoing projects, such as organising the shelf-labelling (we’ve done some book moving recently), labelling books that myself or the others have added to SOLO, or I might have a new display to create to communicate to our members. I will also take the time to work on entering data into the Union History Database – there are so many events at the Union that this can take quite a long time! So far, I’ve managed to upload three full year’s worth of events – only another 190 years’ worth to go…

2.15pm   During term time, we have weekly Library Committee meetings. Made up of Union members, both junior (undergraduates) and senior (postgrads and members who are no longer at uni), this is chaired by the Junior Librarian, an elected officer. I serve as the Minutes Secretary, so every Monday it is up to me to prepare the papers for the meeting. These consist of book lists, DVD lists, suggestions from members, lists of books being considered for withdrawal, and any other agenda items, such as the complaints book, or reports on a particular aspect of the library’s work. I take the minutes during the meeting, and am then responsible for typing them up and distributing them to the committee members afterwards. It is quite a lot of work, but it is great to have so much reader involvement in the library.

3.30pm   Tea! You can never have too much tea.

4.00pm   During the vacation period I might do some shelving, as our shelver only works during term time. We also do half an hour each of shelf-tidying a week. This helps to keep the library looking fabulous, but also helps us to find any books that have been misplaced, or to re-label any that aren’t easy for readers to see.

5.00pm   Home! Unless it is a Tuesday during term time, in which case it is my turn for evening duty. We each do one day a week during the term, keeping the library open till 7.00pm. This is especially useful for the readers in Trinity term when they are studying for exams – I always feel a little mean for turfing them out in order to lock up!

Working at the Oxford Union is wonderful, because though it is a relatively small space, the fact that we lend our books means that it is always busy with readers. Being part of a small team has also meant that I have been able to get involved with lots of different areas of work, so I feel that I have learnt an awful lot in quite a short space of time. I will continue to work here for the next two years, whilst studying for the MA at UCL – and I’m really looking forward to it!

A Day in the Life (Emma Jones, Jesus College Library)

9am       I compose myself after my attempt at a power walk while checking the emails and arranging book hold requests. Then it’s time to scan in and reshelve the returned books. I put anything inappropriate left on the desks overnight (empty bottles, odd socks etc) in lost property, which as term goes on begins to resemble a contraband amnesty box.

10am     After a quick check of the environmental conditions in the historic Fellows’ Library, I collect the post. There are often book deliveries which need processing, classifying and adding to the catalogue. If a book request comes in from a student and there’s enough time, I dash out to Blackwell’s bookshop or find it online.

11am     It’s term time, so I sit in one of the reading rooms to answer queries. I’m also there to keep a tab on noise levels and behaviour, but it’s exam time so there’s a self-policed moratorium on chatter, tomfoolery, and breathing too loudly.

12pm     As part of an ongoing project, I’m looking through some of the old, low-use books we’ve earmarked for weeding. I check SOLO to ensure that there’s still an accessible copy of each book in Oxford and then withdraw the College’s copies. Getting rid of books used to terrify me, but now I secretly enjoy it. More shelf space for new books and fewer irrelevant books for students to browse through is a win-win situation.

1pm       Lunch! As Joanne at St John’s mentioned, free lunches are one of the perks of working in a college library. They even have Yazoo milkshake here. As always, it’s something delicious.

2pm       Now it’s time to deal with some book donations. We’ve just finished with some German texts kindly left by a graduate, so today I’m going through a list of works which have been offered to the College’s specialist Celtic Library. As someone with only a smattering of Welsh and no knowledge of other Celtic languages, checking spellings and revising search terms to find these obscure texts can be slow work. But how many other people can say they’ve been looking for a book about medieval Cornish drama today?

4pm       Some guests are due to visit the Fellows’ Library next week, so I’ve been asked to find some rare books to display which match their interests (agriculture, apparently). I search SOLO and look through a shelf list of uncatalogued items, before going to inspect the condition of the books and look for engaging images of land surveying and silkworms.

5pm       Home time.