Our Day Out: The Bodleian Storage Facility

By Sarah Arkle (English Faculty Library) and Hannah Hickman (History Faculty Library)

The trainees were recently packed onto a small coach and driven out to Swindon to visit the Bodleian Library’s storage facility (or the BSF, to those in the know). The BSF is an enormous warehouse, opened in 2010 to house some of the ever-expanding collections of the Bodleian Libraries. Our visit comprised of a talk about the history and operation of the facility, followed by a very impressive tour.

Boyd Rodger, the Logistics Manager, welcomed us warmly (and instantly won a place in our hearts by offering tea, coffee and biscuits). It was under his direction that the BSF project came together. Although to us the BSF certainly seemed a new and exciting way to approach library stores, Boyd contextualised it as the latest in a series of innovations that define the history of the Bodleian – a history marked by the crisis of expansion. Here’s a quick run-through:

  • 1300s: Church of St Mary is the first site to hold collections associated with the university
  • 1487: Duke Humfrey’s Library is built following a donation of manuscripts from the brother of Henry IV – too generous a gift to turn down, too large to be held in the church. DH was extended twice, in 1612 and 1637, to build the Arts End and Selden End
  • 1613-1620: Old Library built around DH
  • [1749: Radcliffe Camera is opened, intending to house independent science and medical library]
  • 1860: Radcliffe Camera taken over by the hungry, hungry Bodleian
  • 1908-1912: Underground storage built in Radcliffe Square, which is now the Gladstone Link reading room
  • 1937: Work begins on the New Library, but just as it reaches completion, war breaks out and the site is used as a military hospital
  • 1946: The New Library returns to the hands of the Bodleian and is opened to readers – it has recently been opened again, this time as the Weston Library, home of the Bodleian special collections and rare books
  • 1975: The first Bodleian storage outside of Oxford is built at Nuneham Courtenay, a small town eight miles away
  • 2003: Nuneham Courtenay site is full (is anyone surprised by this point?), so the Bodleian uses salt mines in Cheshire as a temporary location while plans for a mega-storage site are processed
  • 2010: BSF opens! Low use items are transferred from the various different storage sites
  • ????: BSF 2.0…

At first, the question of new storage sites only cropped up every century or so, but publishing rates (and the consequent acquisitions and legal deposits) have continued to soar since the nineteenth century. Boyd Rodger reckons that it is unlikely that digital media will have an impact any time soon – the growing scale of operations at the BSF indicates that print is in more demand than ever. The BSF was built with 20 years room for expansion based on its current needs… Fortunately, some clever bean thought about this and the Bodleian owns the entire 17 acre site with plenty of room to expand the warehouse in the future.

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Entering the facility proper, we were greeted by the enormous backlog of returned materials needing to be scanned back – about a week’s worth of returns. It really helped us understand the sheer volume of work done at the BSF. We moved on into the warehouse itself. Our Law Bod trainee, Mandi said, “It really impressed me… in terms of scale (those shelves were so high! It actually hurt my neck to look all the way up),” which is certainly an accurate assessment. At 30 feet high they were an enormous sight to behold. I’m not even sure this picture does it justice.

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But it wasn’t only the height that was impressive – it was also the depth of the warehouse. The shelves are incredibly long, to the extent that they look a bit like a set from a sci-fi or horror film. Although that doesn’t seem to put off our Codrington Library trainee, Micha, who said she’d “happily set up a tent between those shelves.” The place was indeed very atmospheric!

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We had the storage system explained to us, as books are shelved in a different manner to a traditional library. Duncan, the Bodleian trainee, noted, “It didn’t really feel that tied to libraries,” as it very much gave the impression of being a smoothly operated logistics facility. Just describing it as a ‘storage facility’ I feel undermines how impressive the whole thing really is, especially when you consider that they pick up one book per minute on their selection rounds. Micha thought, “the efficiency was incredibly impressive…the amount of organisation that must go into the systems that allow you to retrieve one book a minute from an 8million book stack must be incredibly complex.” Furthermore, our Archives trainee, Marta, commented that, “it’s clearly quite an innovative solution and a state-of-the-art facility and it was nice to see that in Oxford which may seem a bit set in its ways sometimes.” Innovative indeed – I don’t think any of our cohort left the facility not feeling a little awestruck at the size and complexity of things!

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We were taken up to the top of the shelves – 30 feet off the ground! – which made for some great photo opportunities when half of us were up there and half were on the ground.

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One floor up…

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Five floors up!

On the whole, the visit was great – not only was it a lot of fun to go on a trainee day trip, it was really interesting to get a better overview picture of the book delivery process. What we learned on the visit will definitely be helpful back at our various library sites, especially when dealing with reader enquiries about BSF books. It’s truly incredible that you can order a book the morning and by the afternoon, it will have been processed, picked by a member of staff, travelled an hour to Oxford, and made its way to the requested reading room – I think we all left with a real appreciation of the hard work of the BSF staff. Lydia, our Sackler trainee, pointed out that the “staff were incredibly friendly and welcoming,” and we would very much like to thank them for such an enjoyable visit!

Jamie, the trainee in the Sainsbury Library at the Said Business School summed up our feelings succinctly, when he said “I just thought it was really cool, especially the sheer volume of books” –  hardly a surprising reaction to letting a bunch of trainee librarians loose in a warehouse storing millions of items.

Visit to Oxford Central Public Library, Emily Delahaye

This week, we were invited to Oxford Central Library to meet the library staff there and discover more about the workings of public libraries. Many of us have never worked in a public library before, so it was great to see another type of library, which was simultaneously similar and different to our own libraries.

First, we visited the children’s section of the library. This is an amazing resource for the children of Oxford – with the arrival of the era of self-service machines, the librarians have been able to cut down on the size of the help desk, meaning that there is more space in which children can read and play. We heard about how the library staff hold ‘rhyme time’ sessions here for the children, which involve singing and stories, and which go down very well with the audience. In response to the multicultural population of Oxford, the library has also held story time sessions in different languages, ranging from French to Czech, which have proved popular too.

Next, we visited the music library, which is very well stocked and even contains a piano, for readers to use and on which to try out sheet music! The library has a large number of scores that it loans to local choirs in Oxford, as well as play scripts, CDs, and books on music and musicians.

After that, we entered the main section of Oxford Central Library. When the self-issue machines came in, the librarians were also able to revamp this section. In the atrium, there are new book displays, designed by the company ‘Opening the Book’, which specialises in creating library furniture that will make the books it holds more attractive to readers, for example by displaying certain books’ covers, instead of their less artistic spines. The library chose to move many of its popular items into this new section in the atrium. This was so that during the peak lunchtime hours, readers would be able to pop in and find something interesting to take away, instead of having to go deep into the library.

During the tour we heard about how the Oxfordshire libraries operate in tandem – readers can borrow books from one library in Oxfordshire, and then return them to a different one, if that is more convenient. While this creates more work in transporting books, it makes life much easier for the readers around the county. This is similar to our libraries in the university – even though readers can’t return books from a different university library to another, we still need to communicate with each other all the time and work inside a much larger team, than just that of our specific library.

The main difference between my library and Oxford Central public library was the content, as we specialise in business, management and economics resources, instead of covering a wider range of subjects. We also serve a much narrower type of reader. However, like in the university libraries, Oxford Central library provides both physical and electronic content for readers, so in this way, the method of providing information to readers is similar.

Thank you to Oxford Central Library for having us over for the tour!

Tour of the Bodleian Library

Last Tuesday we had our second trainee get together when we were treated to a tour of the Bodleian library, the Radcliffe Camera and the Gladstone Link, as well as a wine reception at the Divinity School. It was very exciting seeing behind the scenes at these grand libraries!

Old School Quad
Old School Quad

As there are quite a few of us, we separated into two groups and our tours took different routes. In my group we looked around the Bodleian reading rooms first. We heard from our excellent guide all about how books are sent from the remote storage facility in Swindon (which we will be visiting this year!), and the different ways readers can collect their requests once they have arrived in Oxford. We then headed outside to see the Radcliffe Camera (currently undergoing some construction) and travelled back to the Bod underground through the Gladstone Link. I really liked the reader space in the Link, which was very modern compared to the reading rooms in the Bod and the Camera, but which still had the traditional stacks, designed by William Gladstone himself.

The Bodleian Library at Sunset
The Bodleian Library at Sunset

Afterwards, we went to a reception in the Divinity School, the university’s first purpose-built teaching room which was constructed in 1488. We were joined by senior members of the Bodleian library staff and were given a very warm welcome. The librarians present all wished us well for the coming year and were very encouraging!

 

E-Resources at Oxford

Our training session today was on e-resources at Oxford and it was a great insight in to what resources Oxford has, what we produce, what we buy, how we allow users to access the resources and the current state of play with regard to open access.  Talks were given by Michael Popham (Head of Oxford Digital Library), Jonathan McAslan (Electronic Resources Manager), and Sally Rumsey (ORA Service and Development Manager).  They were all incredibly informative and fascinating to listen to but there were a few points that stuck out for me:

  • Accessibility: As a large proportion of the e-resources accessed are done so from outside Oxford this implies lots of people needing to use the resources of the university are unable to come directly in to the university (or are unable to).  This raises interesting challenges for how many more resources are going to be required online and the increasing demand on each resource.
  • Funding of digitisation projects: Universities have little funding themselves to be able to fund digitisation projects but there are still a lot happening due to external people/companies coming up with the cash to fund specific projects.  Problems can arise when the cash runs out but as long as Oxford still owns the original images there is a lot we can do with them.
  • Journal access: Jonathan raised some interesting issues that I certainly wasn’t aware of, such as the phenomenal cost of journals, the negotiation that goes on to buy access, and the VAT that is payable on e-journals.  This has certainly put journals in to an entirely new light for me.
  • Open Access:  Sally’s talk was fantastic and gave us all a lot to think about with regards to open access to research and data.  This seems like sure a lively and progressive area that is fast moving at the moment in terms of rule changes and new budgets.

All of these talks certainly highlighted for anyone still in any doubt that digital assets are a vital resource that a university has and this will only become more the case in future years.  The overall impression I got from this session is that Oxford is committed to providing it’s vast resources to meet the needs to the users, in a format which they need it.  It also seems focused on providing access to the fantastic research that is done here in a fair and open way to any one who wishes to view it, and as far as I’m concerned that can only be a good thing.

Exploring the Libraries of London

On July 11th, the graduate trainees visited some of the interesting and eclectic libraries in London. We each attended a tour and talk at two of the following: the London Library, the Guardian Newspaper Library, the British Library and the Natural History Museum Library and Archives. I am pleased to report that everyone enjoyed the visits, none of us got lost, and no one embarrassed Oxford too much…

TheThe entrance to the London Library - 14 St James's Square London Library is a members-only lending library, founded in 1841 by Thomas Carlyle. Membership is open to anyone (£445 per year), and the library is funded almost entirely by these fees. As books are never withdrawn, the constant battle for space is more acute than at most libraries. As you wander around, lost or otherwise, you notice that each extension has a distinct style, ranging from utilitarian steel shelves to wood paneling, indicative of the era it was built in. The unique classification system groups books alphabetically by subject, including, under ‘Science & Miscellany’, topics such as Love, Genius and Duelling.

The Guardian Library serves the research and fact-checking needs of the newspaper’s journalists, compiling timelines, background information and previous press coverage to support big stories. The library staff also maintains a section of the Guardian website, showcasing articles froInside the Guardian newspaper officesm this day in past years, and putting up interesting features, such as a timeline of Guardian articles about Harry Potter to celebrate the books’ 15th anniversary. The library’s physical collection amounts to one wall in the archive office, and consists mainly of dictionaries and reference works such as Who’s Who. However, the library also provides and promotes many online reference tools for reporters.

The British Library is impressively large with over 150 million items, on-site space for 1200 readers and a glass tower containing the library of King George III in the centre of the building.  The talk at the British Library was about their Greek Manuscripts Digitisation Project – its highlights, challenges and workflows.  Both the tour and the talk highlighted the collaborative, outreach and digitisation work of the library. We concluded our day with a visit to the highly recommended Writing Britain: Wastelands to Wonderlands exhibition.

Inside the Natural History Museum Library
From left to right: Rebecca (futureArch), Vicky (All Souls), Jayne (MLFL), Charlotte (Nuffield), Janine (SSL), Lizzie (RSl), Matt (Bodleian), Michelle (University Archives), Rebecca (EFL).

The Natural History Museum Library is open to the public as a reference library, but is primarily a lending library for scientists working at the NHM, who can borrow an unlimited number of books. Loans are still recorded on paper, which means the library is closed for two weeks each year while the borrowing slips are checked against the sometimes hundreds of books in scientists’ offices… The archive holds records relating to all activities of the museum, from the late 18th century to the present day, and includes such documents as accession registers of specimens received by the museum, and letters from a collector about having his arm bitten off by a cheetah.

London Library and Guardian Newspaper Library by Evelyn (Union), British Library and Natural History Museum Library by Lizzie (RSL).

Social Media

This week in our trainee session we were investigating the use of Information Literacy and Web 2.0 (social media).  Web 2.0 signifies the change in which the web is no longer just about providing information but linking people together, sharing and discussing information.

We watched an interesting (and very creative!)  video which explains the shift:  The Machine is Us/ing us

As part of the session, we had been split into groups to research and present a particular aspect of social media including blogs, social networking sites (Facebook), twitter, social book-marking sites (Delicious), podcasting, Wikis and LibraryThing.

The presentations were really interesting (especially as I knew very little about Delicious, Wikis and LibraryThing beforehand!) and the source of much discussion! Some of the key points that I took from the session include:

  • It’s important for libraries to have an online presence that is linked into many aspects of social media and that continues to evolve with the constant changes and updates
  • Many of the social media based services are free and simple to use and often provide a library presence in a media with which readers are already engaging.
  • Although setting up and maintaining media such as blogs, twitter or Facebook may seem time consuming, they can save time in the long term, especially as information can be shared quickly and efficiently across platforms and may replace or reduce time spent on other task such as bulk e-mailing, writing newsletters or answering enquiries via e-mail.
  • Social media is a great tool for advertising and marketing of library services, it provides more ways for readers to find, contact and learn about the library.
  • It’s not all about stats!  It’s about getting the information out there and helping readers to access and use it quickly and effectively.

Jayne and I worked on a presentation looking at the use of Blogs in Libraries.  To really show off what a blog can do we decided to present our information in blog form.  So if you’d like to learn more about the purpose, features and uses of blogs in libraries here is a link to our blog:

Lib-Blogology

It’d be great to hear other views on library blogging so feel free to comment, ask questions or share good practice by suggesting library blogs you’ve found interesting or helpful!

Library Day in the Life Round 8: Wednesday

This is the third of five blog posts written for round 8 of the Library Day in the Life Project  by the graduate trainee at the Radcliffe Science Library.

Entrance to the Radcliffe Science Library8.45am: Arrive at the Radcliffe Science Library, switch on my computer and check emails.

9am: I’ll soon be joining the team staffing SOLO Live Help, our instant messaging service for helping users having problems with our SOLO (our online catalogue).  In preparation I start this morning by reading through the SOLO Live Help information pack I’ve been sent and request access to the wiki which has more information for staff.

9.30am: Meeting with the document supply supervisor.  This is one of a series of meetings that it was agreed in my progress meeting a couple of weeks ago I should have to find out about the work done in other sections of the library.  I find out how both incoming and outgoing inter-library loans are processed.  We end up having a long conversation about copyright and I borrow a couple of, thankfully short, books about copyright from her.  I’ve been thinking about copyright quite a lot recently and the more I look into it the more confusing it becomes.

10.25am: My request to access the wiki for SOLO Live Help has been approved, so I take a look at the information on there.

10.35am: Have a quick look through the books on copyright and note down a couple of useful-looking websites.

10.45am: Read through the minutes of a meeting I went to last week.

10.55am: Tea break.

11.20am: For the past couple of weeks I’ve been having problems logging on to computers in an office I sometimes need to use (due to certain software only being installed on those computers).  Someone from IT came last Friday and supposedly fixed the problem, so I go to test that I can log on, taking some reading on copyright with me in case it takes a while.

11.30am: Two error messages later and the computer is still trying to log me on.

11.40am: The computer is still trying to log on, so I decide to go and do something else and come back later to see if it gets there in the end.  I continue working on a LibGuide I am creating about reference management.

12pm: I return to see whether I’m logged on to the computer yet.  I am! But it took rather a long time and I have been logged on with a ‘temporary profile’, whatever that means.  I email the person from IT who I have been in contact with about the problem to report my logging on attempts and ask what the temporary profile means.

12.15pm: Back to working on the LibGuide.

1.30pm: Lunch

1.55pm: Leave to walk over to Osney where I need to be for this afternoon’s training session.

2pm: Most Wednesday afternoons all the graduate trainees in the Oxford libraries have a training session.  Today’s session was on archives and manuscripts and I found it particularly relevant to the work I am doing on the Druce Archive at the Sherardian Library (see Monday’s post).  The afternoon started with an overview of the work of special collections, and in particular Western manuscripts, at the Bodleian Library, including information on the kind of collections held, methods of acquisition and the stages of processing a collection requires.  We were then split in to three groups, and given three short talks on processing and cataloguing an archive, on the Saving Oxford Medicine Project and on digital archives.  I found it particularly interesting to hear about digital archives.  How to go about archiving a website wasn’t something I’d considered before!  Overall, a very interesting and enjoyable training session.

Book Storage Facility

Visit to the Book Storage Facility, Swindon - three trainees outside the front door in high-visibility jacketsOver several weeks in December, library staff in Oxford were invited to take a tour of the Bodleian’s new Book Storage Facility, near Swindon.  Quite a few of the trainees took this opportunity, including me, Cate and Lauren (pictured in our dazzling jackets).

The BSF opened for ‘ingestion’ (sounds gruesome, means filling up with books from the Bodleian and the Cheshire salt mines) on 7th November, and by the time I visited on 17th December it had taken in almost 900,000 books, leaving a mere 5,100,000 to go.

My tour group was shown the four enormous chambers full of towering shelves that will eventually be packed with boxes of books.  Although we didn’t see a forklift truck rising 30 feet to place books on the highest shelves as some groups did, we were able to get a sense of the height as we were taken to the top of the map tower, a stack of rooms containing thousands of drawers ready to store the Bodleian’s map collection.

I was interested to hear about the process that takes place when a book is removed or shelved: a member of staff drives a forklift down an aisle, raises it to the right height, reaches into a shelf, removes one of six shoe-box-sized boxes, and scans four different barcodes to pinpoint the book and its location.  This seems to be far less automated than some had envisioned.  My landlord, a professor, asked me if the books were fetched by robots from sealed chambers with low oxygen levels, and sadly I had to disappoint him.

We also learned that the BSF intends to run a scan-on-demand service and provide a desk for library staff to work at after ingestion has finished, which would extend its function beyond just storing books.  I am glad to have had the chance to visit it at this early stage, as it could be set to become iconic.  We might one day find it spawns imitations in Britain as other major libraries run out of space.

Divinity School Drinks

An article for Outline about Divinity School drinks reception for you all to read!

The graduate trainees for the coming year met with other members of staff on 9 September in the Divinity School for a very enjoyable drinks reception. It gave many of the trainees a chance to introduce (and show off!) their respective library staff and vice versa. There was a lot of discussion of our first weeks, and for those still to start, as much advice as possible was being taken in. Mike Heaney, Executive Secretary of the Bodleian Libraries, welcomed us to our posts and spoke to those assembled about what an exciting time it is to be part of librarianship as a whole, but in particular to witness and take part in the projects happening in Oxford in the coming months.  As was pointed out in his speech the trainees are the fresh-faced ones who ask lots of questions! We look forward to meeting many of you during our year here and drawing on your experience, which we heard lots about on Thursday.