Hi there – yes, as John has indicated there are most definitely issues with the current printing functions of which we are aware. The ones we are focused on are those that have emerged because of the non-compatibility between the software that runs PCAS (the printing system) and Windows 7, which emerged when we upgraded the PCs (which we had to do because the previous version of Windows was no longer supported by Microsoft).
And again as John has said, we are hoping the Bodleian wide solution will be delivered soon.
But something that may also be of interest: we are looking to have an alternate local back-up printing service for those occasions when library staff are not here to help out – something our IT friends here at SBS are looking at and will let you know about that as soon as we have the details.